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Deland Kia - Service Center

Deland, FL

4.7
1,346 Reviews
Call Service Center (386) 388-5400

1,346 Reviews of Deland Kia - Service Center

Sort by
February 18, 2024

Always friendly and ready when I have appointment. Walked me out to my car when service was done. More

by bttbhn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
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Feb 18, 2024 -

Deland Kia responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. We appreciate your business and look forward to serving you again in the future.

February 18, 2024

Appointment was at 3 pm I got there at 2:05 pm hoping I could get in and out early. Of course that didn’t happen left at 3:50. Still great hospitality. Greeter was a good guy very considerate and informat More

by VelezEdward
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 18, 2024 -

Deland Kia responded

Thank you for your feedback! We apologize for any inconvenience with the timing. We're glad to hear you appreciated our hospitality and found our greeter helpful. We'll strive to improve our efficiency for your next visit.

February 18, 2024

Outstanding Friendly Professional Staff From Entering and the Service Department and being greeted by Kim Was introduced to to Roberto Casonova in New Car Sales Test drove a Telluride What a great ride More

by stevesfak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Scire
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Feb 18, 2024 -

Deland Kia responded

Thank you for your kind words! We're delighted to hear about your positive experience with our team at Deland Kia. Enjoy your new Telluride, and please don't hesitate to reach out if you need anything in the future.

February 17, 2024

They staff was very busy that morning, I expected a very long wait brought books to read, overall wait was less than an hour. More

by TBONESTBONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kim I think not sure, John Carlin
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Feb 18, 2024 -

Deland Kia responded

Thank you for your patience! We're glad to hear that despite the busy morning, we were able to keep your wait time to less than an hour. We appreciate your understanding and hope to provide even faster service next time.

February 17, 2024

Great service. Friendly staff Timely service and clean facility Knowledgeable staff and ability to use shuttle More

by COOKWMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Kus
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Feb 18, 2024 -

Deland Kia responded

Thank you for the glowing review! We're delighted to hear that you had a positive experience with our team and facilities. We look forward to serving you again in the future!

February 16, 2024

Service was good but took longer than expected. I also received several calls the day prior to the service requesting I meet with salesperson to purchase new vehicle, that was inappropriate use of More

by KHOOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal
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Feb 18, 2024 -

Deland Kia responded

We apologize for any inconvenience caused by the extended wait time and unwanted calls. Your feedback helps us improve our processes, and we'll address these concerns internally to ensure a better experience in the future. Thank you for bringing this to our attention. If you would like to discuss this matter please reach out to John Carlin, our General Sales Manager, at 386-734-7800.

February 16, 2024

I love how easy it is to make an appointment to have my Kia serviced. The work is always top notch. More

by DMDONOHUE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal
Report | Print
Feb 18, 2024 -

Deland Kia responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that scheduling your Kia service was easy and that you were satisfied with the quality of our work. We appreciate your support and look forward to serving you again in the future.

February 16, 2024

Oil change and safety recall done, but expect to wait 90 minutes to 2 hours. Definitely not jiffy lube! More

by bt7460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
Report | Print
Feb 18, 2024 -

Deland Kia responded

We're sorry to hear about your wait time. We strive to provide thorough service for our customers, and we appreciate your patience as we ensure your vehicle's safety and performance.

February 16, 2024

The young lady that took care of me. Was great!kept me informed what was going on More

by WILDBENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree
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Feb 18, 2024 -

Deland Kia responded

We're delighted to hear that our team member provided excellent service and kept you informed throughout your visit. We appreciate your feedback and hope to welcome you back soon!

February 15, 2024

Satisfied with the time, car clean, vehicle ready when promised, Time to complete service was an hour or less More

by JOJOMARIA37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Peege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

Deland Kia responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that your service was completed efficiently and to your satisfaction. We appreciate your business and look forward to serving you again in the future.

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