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Deland Kia - Service Center

Deland, FL

4.7
1,346 Reviews

1,346 Reviews of Deland Kia - Service Center

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March 02, 2024

Krystal was very helpful, courteous, professional and informative. From the time I got there until the time I left, you could tell that she cared about her clients More

by dennis.mccomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal
Mar 04, 2024 -

Deland Kia responded

We're proud to have team members like Krystal who go above and beyond to ensure our customers have a positive experience. Your kind words will be passed along to Krystal, and we appreciate your recognition of her dedication to customer satisfaction. Happy driving!

March 02, 2024

When I pulled up someone was already there to take the information.the service is always great and also service technician. More

by LAURIEQUINONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heredia
Mar 04, 2024 -

Deland Kia responded

We're glad to hear that your experience at our dealership was smooth and efficient! Thank you for your kind words about our service technician as well. Safe travels!

March 01, 2024

Doing a lot better than the previous service management but still not there yet. Thank you More

by michaelcdarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Mar 04, 2024 -

Deland Kia responded

We're glad to hear that you've noticed improvements in our service management. We're continuously working to enhance our services and ensure that we meet and exceed our customers' expectations. If there's anything specific you believe we can improve on, please feel free to share it with us. Your feedback is valuable to us as we strive to provide the best experience possible for our customers.

March 01, 2024

I liked the service rep Lisa thd best. She kept me up to date on my service and very nice. More

by MICHELLESWAN1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Mar 04, 2024 -

Deland Kia responded

We're delighted to hear that Lisa provided you with excellent service during your visit! We'll be sure to pass along your kind words to her. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing us, and safe travels!

March 01, 2024

The service tech spilled oil all over the engine and didn't clean it up. My 19 year old daughter got scared to death driving home when the car started smoking. She called and asked for a tow. The woman More

by imup4coffee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Mar 04, 2024 -

Deland Kia responded

I'm truly sorry to hear about the distressing experience you and your daughter had at our dealership. This is certainly not the level of service we aim to provide, and we apologize for the inconvenience and frustration it caused. Please reach out to our Service Manger, John Snoke at 888-205-8106 to discuss further. Thank you.

February 29, 2024

Sales and service was great every time I have went there. We even got a car for our aunt in Ohio from them. More

by jbranson9650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Peege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Deland Kia responded

It's great to hear that you've had consistently great experiences with both our sales and service teams! We're delighted that you trusted us enough to recommend us to your aunt in Ohio, and we hope she's enjoying her car as much as you've enjoyed yours. Thank you for your continued support and loyalty!

February 29, 2024

The service and the service people are absolutely the best above and beyond on customer care More

by trinamomof07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
Feb 29, 2024 -

Deland Kia responded

It's wonderful to hear that you had such a positive experience with our service team! Providing exceptional customer care is always our top priority, and it's fantastic to know that our service people went above and beyond to ensure your satisfaction. Thank you for choosing us!

February 28, 2024

Technicians very receptive and cordial. Wait time very short facilities clean. Nice dealer. Enough said More

by pr1738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Feb 29, 2024 -

Deland Kia responded

We're happy to hear that you had a positive experience with our technicians and that your wait time was short! We're glad you found our facilities to be up to your standards. Thank you for your kind words about our dealership, and we appreciate your feedback.

February 28, 2024

Everybody is always very nice. Always up to date on my service. Thank you Kia. More

by RALPHYBOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick
Feb 28, 2024 -

Deland Kia responded

It's fantastic to hear that you consistently receive excellent service at DeLand Kia! We're happy that our team has been courteous and efficient in keeping you up to date on your service needs. Thank you for your kind words and for choosing us for your automotive needs.

February 28, 2024

Always accommodating, professional and very kind. Noah has been my rep for my service appointments for years,he's great,he keeps me updated and is so pleasant! More

by ASHKNOX13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah-service
Feb 28, 2024 -

Deland Kia responded

We're grateful to hear that Noah has consistently provided you with exceptional service at Deland Kia! Accommodating, professional, and kind service is what we strive for, and we're glad Noah has gone above and beyond to ensure your satisfaction. Thank you for your loyalty and for taking the time to share your positive experience.

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