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Deland Kia - Service Center

Deland, FL

4.7
1,342 Reviews

1,342 Reviews of Deland Kia - Service Center

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May 10, 2024

Easy to make appointments and usually service personnel are friendly and helpful and discuss what is needed at this time More

by fryman411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Deland Kia responded

Thank you for sharing your positive experience with our service team! We're thrilled to hear that scheduling appointments has been convenient for you and that our staff have been friendly and helpful. We look forward to serving you again in the future.

May 09, 2024

Customer service very good please keep up the good work, make appointment for my oil change and tires rotation was really fast. More

by nievesf58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Deland Kia responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our customer service and efficient oil change and tire rotation appointment. We appreciate your support and look forward to serving you again in the future!

May 08, 2024

Derrick was through and professional in explanation of cost and services. Excellent and staff support. More

by jrdmhc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carlin
May 10, 2024 -

Deland Kia responded

Thank you for sharing your experience, we're thrilled to hear Derrick provided excellent service and support! We appreciate your business and look forward to serving you again in the future.

May 08, 2024

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by mikemagnif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Peege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Deland Kia responded

Mike, thanks so much for this 5-star rating for our service team!

May 07, 2024

Oil leak was confirmed as I told the attendant on arrival. I was not given the option of getting it fixed while there only after I questioned why it was not fixed. I normally get my oil changed at th More

by corene_cecp
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Long
May 08, 2024 -

Deland Kia responded

We apologize for any inconvenience you experienced. Your feedback is important to us, and we will address this issue with our staff to ensure better service in the future. Thank you for bringing this to our attention and please reach out to John Snoke, our Service Manager at 888-205-8106 if you would like to discuss this further.

May 07, 2024

Fast and friendly service. Derrick Kus in the service department is an asset to DeLand Kia. More

by TJHARMON1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Kus
May 08, 2024 -

Deland Kia responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Derrick. We'll be sure to pass on your appreciation to him. Looking forward to serving you again in the future!

May 07, 2024

Deland Kia is a very good establishment. They take care of there customers.Very clean and thoughtful with making sure I received a ride home from the shuttle, wasn't expecting to leaving my More

by malamboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
May 08, 2024 -

Deland Kia responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us, and we appreciate your feedback. We'll be sure to pass along your compliments to Noah and the rest of our team. We look forward to serving you again in the future!

May 06, 2024

Always courteous and prompt with service. Good at explaining what needs to be done and what has been done in the service department. More

by haleycarolyn57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Peege
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Deland Kia responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service department. We aim to provide clear communication and top-notch service to all our customers. We appreciate your support!

May 05, 2024

Matt, the service assistant, was polite and knowledgeable about my recall issue with my Seltos. More

by vzeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 06, 2024 -

Deland Kia responded

Thank you for sharing your positive experience with Matt! We're delighted to hear that he provided excellent service and addressed your recall concern with expertise. We appreciate your trust in our dealership and look forward to assisting you in the future.

May 05, 2024

Service was prompt and courteous. I never have an issue when bringing my vehicle In for scheduled service. More

by SCRUBS819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree Baldwin
May 06, 2024 -

Deland Kia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service team. We look forward to providing you with excellent service again in the future.

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