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Deland Kia - Service Center

Deland, FL

4.7
1,340 Reviews
Call Service Center (386) 388-5400

1,341 Reviews of Deland Kia - Service Center

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May 26, 2024

I was very pleased with the service department and the help that I got from the service advisors during my visit to DeLand Kia. More

by RONDEVINEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick
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May 29, 2024 -

Deland Kia responded

Thank you for choosing DeLand Kia! We're thrilled to hear that our service advisors provided you with exceptional assistance during your visit. We appreciate your feedback and look forward to serving you again in the future.

May 26, 2024

Service advisors communicate very well and honestly. Quality of service is always first rate and prompt. Never tried to sell customer on unnecessary services. More

by m.e.vaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Roman
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May 29, 2024 -

Deland Kia responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service advisors and the quality of service you received. We always strive to provide honest and prompt service to our valued customers. We look forward to serving you again in the future!

May 26, 2024

Excellent service. Always my truck is done on time with minimum delay. Very helpful staff. More

by DAN4RV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 29, 2024 -

Deland Kia responded

Thank you for the kind words! We're thrilled to hear about your positive experience with our service team. We appreciate your trust in us and look forward to serving you again in the future.

May 26, 2024

Was told it we be about an hour or less. It was closer to two hours. Was not informed or updated as to what was going on with my vehicle. More

by djg823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Long
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May 29, 2024 -

Deland Kia responded

We sincerely apologize for any inconvenience caused by the extended wait time. Your feedback is invaluable, and we'll use it to improve our communication and service efficiency in the future.

May 26, 2024

Tuve una muy buena experiencia con el servicio que me dieron los empleados del Deland KIA muy bueno. Fueron muy amables conmigo. El servicio de mi cambio de aceite para mi carro fue en un tiempo muy razo More

by Nildaem2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Deland Kia responded

¡Gracias por compartir tu experiencia! Nos alegra saber que quedaste satisfecho con nuestro servicio en Deland KIA. ¡Esperamos verte de nuevo pronto!

May 25, 2024

My adjust is Derrick. He takes the time to listen to me and handles all my needs efficiently. The staff is great and super friendly! More

by imhopingless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
May 29, 2024 -

Deland Kia responded

Thank you so much for your kind words! We're thrilled to hear that Derrick provided you with excellent service and that our staff was friendly. We appreciate your business and look forward to serving you again in the future!

May 25, 2024

Not my car. I have reported the error but dealer is incapable of resolving the email error. Imagine the service! More

by Kay Ja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No clue
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May 29, 2024 -

Deland Kia responded

Kay, we apologize for any unwanted communications you have received from us. Please reach out to John Carlin, General Sales Manager, at 386-734-7800, so we can look into this for you.

May 25, 2024

ABILITY TO GET MISSUNDERSTANDINGS RESOLVED. FAST SERVICE. GREAT ASSISTANCE. GOOD HELP WITH AUTO CONTROL QUESTIONS. More

by bubiebryna2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moen Almasri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK PERRY
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May 29, 2024 -

Deland Kia responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. If you have any further questions or concerns, don't hesitate to reach out. We're always here to help!

May 24, 2024

They were efficient, business like, and friendly. They helped me and followed up with me More

by hardricksusan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
May 29, 2024 -

Deland Kia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. If you ever need anything else, don't hesitate to reach out.

May 23, 2024

Brought my 2019 Niro in for its 45,000 mi service. Service was fast and the service rep explained everything More

by s.l.russell
Recommend Dealer
Yes
Employees Worked With
Bree
Report | Print
May 29, 2024 -

Deland Kia responded

Thank you for trusting us with your 2019 Niro! We're thrilled to hear that you had a fast service experience and that our team provided clear explanations. We appreciate your business and look forward to serving you again in the future.

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