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Deland Kia - Service Center

Deland, FL

4.7
1,354 Reviews

1,354 Reviews of Deland Kia - Service Center

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December 31, 2024

Appointment time 1:30 , Jeep first touched at 3:30 Not a great schedule process More

by SLJ2758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Went out n for service to boy
Jan 02, 2025 -

Deland Kia responded

We appreciate you reaching out with your feedback. Our team apologizes for the wait- we know that your time is valuable. Please call me, John Snoke, whenever you're free so that we can talk about your recent visit and learn more about your experience. Thank you. John Snoke, Service Manager 888-205-8106

December 31, 2024

I unfortunately had a mechanical issue that was significant and had no appointment. I was updated regularly by my service advisor Derek Kus and was confident the work would be completed to my satis More

by MITCHSMM4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Derek Kus
Jan 02, 2025 -

Deland Kia responded

We're glad that your car got the service it needed! Derek's expertise is always appreciated, and we're happy to hear he took great care of your ride. Take care out there, and let us know if there is anything else we can help with!

December 31, 2024

I recently purchased my first KIA at DELAND KIA and it was a great experience! The process was actually enjoyable thanks to my sales consultant, Javier Narvaez, and sales manager, Matt Rettinger, and all More

by KRISTYROGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Deland Kia responded

Congratulations on your first Kia, Kristy! It's definitely an event worth celebrating, and everyone on our team is happy to be a part of it. Javier and Matt appreciate your special recognition, too!

December 30, 2024

I waited for my service to be done. I was very happy when it was done in a timely manner More

by rllevesque61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service don’t remember the ladies name
Dec 30, 2024 -

Deland Kia responded

We're thrilled to hear you had such a great experience! Let us know how we can help in the future.

December 30, 2024

Kinda iffy on deland kia current, I’ve gotten 3 cars from them and this has been the worst experience yet. More

by Shy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Aviles
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick Coppola
Dec 30, 2024 -

Deland Kia responded

Thank you for reaching out with your feedback! We'd like to learn more about your recent experience with us so that we can make your next one even better. Please call me, Nick Perry, whenever you have a moment and we can discuss your recent visit. Thank you again. Nick Perry, General Sales Manager nick.perry@delandkia.net  386-734-7800

December 29, 2024

Staff was efficient and friendly. Work was done in a timely manner. I was informed of the work that needed to be done. More

by PDMBLUE60
Recommend Dealer
Yes
Employees Worked With
Robert Heredia
Dec 30, 2024 -

Deland Kia responded

That's exactly what we love to hear! Our team strives for excellence every day, and we're glad to hear we hit the mark. Your 5 star rating motivates us to keep at it!

December 28, 2024

I must say this dealership is fantastic. They resolved my issues quickly to my entire satisfaction. More

by ADMIN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
Dec 30, 2024 -

Deland Kia responded

We reach for the stars every day, and we're honored to earn each of your 5 stars! Between fast work and precision excellence, we like to think we have it all. Thank you for taking the time to review us and have a great next drive!

December 28, 2024

Noah and the service department team always take the best care of me and my Telluride. I am always kept up to speed with all that needs to be done and how long it might take. Everyone is always very friendly More

by RICHNLUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah, Jorge', Matt- service department
Dec 30, 2024 -

Deland Kia responded

Our entire service team, Noah, Jorge, and Matt included, thanks you for choosing us for your Telluride's care! We're glad to hear our waiting area is meeting high standards, as well as our fantastic team. We're only a call away, so let us know any time you have a question about your ride!

December 27, 2024

fast and the service team was quick to answer my inquiries so that I could leave on time. More

by tylerjakubowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Dec 27, 2024 -

Deland Kia responded

Everyone on our team was happy to help! We pride ourselves on service that is fast and high-quality, making the total package. Give our team a call any time you need our help- we'll be waiting for you!

December 27, 2024

Amazing service. Fast and professional. Took my car in when I got ther and back when promised. More

by ANDYA727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 30, 2024 -

Deland Kia responded

Thank you for your stellar review! We're here to ensure every visit is just as amazing. Count on our team any time you need expert service!

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