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Deland Kia - Service Center

Deland, FL

4.7
1,336 Reviews

1,336 Reviews of Deland Kia - Service Center

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August 21, 2024

I was treated by Eli at the dealership. He was very friendly, professional, and very helpful in showing me the new Kia Souls and Seltos. Unfortunately, I could not purchase nor trade in my More

by iriantm219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Deland Kia responded

Thank you for your positive feedback! We’re glad to hear that Eli provided you with friendly, professional, and helpful service while showing you the Kia Soul and Seltos. Thank you for considering us, and we look forward to the opportunity to serve you in the future!

August 21, 2024

Fast Friendly Service Thank You Allways a pleasure getting my vehicle serviced at this facility More

by BKZFINEST8503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Peege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Carreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Ritchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Deland Kia responded

Thank you for your 5-star review! We're thrilled you had a great experience. If you need anything in the future, please don't hesitate to reach out!

August 19, 2024

Have been pleased since the day I bought the car. Matt Rettinger was a super nice salesperson. Patient with an older customer. Service has been very good as well. Haven't had much need...but just More

by proudmommec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Long - Service Rep
Aug 20, 2024 -

Deland Kia responded

Thank you so much for your kind words! We’re thrilled to hear that you’ve been pleased with your car and the service you’ve received. We appreciate you taking the time to share your feedback and are happy to hear that everything has been running smoothly with your vehicle. If you need anything in the future or have any questions, please don’t hesitate to reach out. Thank you for choosing us!

August 19, 2024

For the past 2 times I have asked the tire pressure be checked in all tires. I told my Service manager I was leaving on for a trip and needed the tires to be checked. He put it on the order so this was no More

by HTDCLEANINGSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name is Matt but I don't know his last name.
Sep 25, 2024 -

Deland Kia responded

We appreciate you giving us feedback on your service visit for your Kia, HTDCLEANINGSERVICES. We will address the issues you faced with our service team. Thanks so much for stopping by, and, if you have further questions, please do not hesitate to contact our Service Manager, John Snoke, at 888-205-8106.

August 19, 2024

The customer service was excellent and Kimberely was friendly, out going as well ad kept me inform of my car's progress. More

by STAYLOR200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Aug 19, 2024 -

Deland Kia responded

Thank you for your positive feedback! We’re thrilled to hear that you had an excellent customer service experience and that Kimberely was friendly, outgoing, and kept you informed about your car’s progress. We appreciate your kind words and look forward to assisting you again in the future. If you need anything else, please don’t hesitate to reach out!

August 18, 2024

My service rep Jorge was great . Jorge polite and very helpful. My free detail was great also. More

by denisa.hillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge service department
Aug 19, 2024 -

Deland Kia responded

Thank you for your feedback! We’re delighted to hear that Jorge provided you with polite and helpful service and that you were pleased with your free detail. We appreciate your kind words and look forward to assisting you again in the future. If you need anything else, don’t hesitate to reach out!

August 17, 2024

The service advisor Derek Kus is so competent and helpful! I appreciate his advice and excellent service! More

by MAE747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek kus
Aug 19, 2024 -

Deland Kia responded

Thank you for your feedback! We’re thrilled to hear that Derek Kus provided you with competent and helpful service. It’s great to know that his advice and excellent service made a positive impression. We appreciate your kind words and look forward to assisting you in the future. If you need anything else, please don’t hesitate to reach out!

August 17, 2024

Following the purchase of a vehicle, your service is the most important thing. I am very happy with Deland Kia service and my Service Advisor Derrick Kus. He is always pleasant, thoughtful and knowledgeab More

by belladoll57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enzo Boccarossa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Kus
Aug 19, 2024 -

Deland Kia responded

Thank you for your kind words! We’re delighted to hear that you’re very happy with our service and with Derrick Kus as your Service Advisor. It’s wonderful to know that his pleasant, thoughtful, and knowledgeable approach has made such a positive impact on your experience. If you need anything else or have any questions, please feel free to reach out. Thanks for choosing us!

August 17, 2024

We love Deland Kia! They make us feel like family every time we walk through the door! The amazing customer service is why we continue to come back! More

by Joe Nester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Deland Kia responded

Thank you for your wonderful feedback! We’re thrilled to hear that you feel like family every time you visit. It’s fantastic to know that our customer service keeps you coming back. We truly appreciate your loyalty and look forward to continuing to provide you with excellent service. If you need anything else, don’t hesitate to reach out. Thanks again for choosing us!

August 16, 2024

My assistant was a young man named Jorge, very helpful, very nice. I was very impressed. Work was accomplished in good time. . More

by jkh_43
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Aug 19, 2024 -

Deland Kia responded

Thank you for your positive feedback! We’re delighted to hear that Jorge provided you with helpful and pleasant service. It’s great to know that he made a positive impression and that the work was completed efficiently. If you have any more questions or need further assistance, please feel free to reach out. Thanks for choosing us!

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