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Deland Kia - Service Center

Deland, FL

4.7
1,542 Reviews
Call Service Center (386) 388-5400

1,542 Reviews of Deland Kia - Service Center

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January 03, 2025

The dealership was incredible with handling the recalls and also having providing a shuttle service for me to go to a nearby Starbucks to work. More

by ZAMORAG16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enzo Boccarossa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moen Almasri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Heredia, Michael Frith, Daniel Aviles, Michael Elder, Michael Fusco, Will Martinez
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Jan 06, 2025 -

Deland Kia responded

We're glad that our team could take great care of your car's recall! The shuttle is our way of giving you some added convenience while our team gets down to work; we're glad you enjoyed it. If there's anything else your car needs, let us know and we'll jump right on it!

January 02, 2025

Service is always great here. They’re quick, they communicate well, and I can even take the shuttle to and from my house so I don’t have to wait at the dealership for longer servi More

by Cw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
Report | Print
Jan 02, 2025 -

Deland Kia responded

We're glad to hear that our team is living our goal of quick and quality service! We think the shuttle is a great addition, and it's great to hear you enjoyed it also. If there's anything else we can do to help, please let us know!

December 31, 2024

Service was performed in a timely manner. Adviser was friendly and helpful. Hassle free visit. More

by ni_ck85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Kus
Report | Print
Jan 02, 2025 -

Deland Kia responded

Fast precision service is what we strive for! Thank you for giving our team your 5 star rating- it lets us know when we're on the right track. We'll look forward to your next visit!

December 31, 2024

I unfortunately had a mechanical issue that was significant and had no appointment. I was updated regularly by my service advisor Derek Kus and was confident the work would be completed to my satis More

by MITCHSMM4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Derek Kus
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Jan 02, 2025 -

Deland Kia responded

We're glad that your car got the service it needed! Derek's expertise is always appreciated, and we're happy to hear he took great care of your ride. Take care out there, and let us know if there is anything else we can help with!

December 31, 2024

Appointment time 1:30 , Jeep first touched at 3:30 Not a great schedule process More

by SLJ2758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Went out n for service to boy
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Jan 02, 2025 -

Deland Kia responded

We appreciate you reaching out with your feedback. Our team apologizes for the wait- we know that your time is valuable. Please call me, John Snoke, whenever you're free so that we can talk about your recent visit and learn more about your experience. Thank you. John Snoke, Service Manager 888-205-8106

December 31, 2024

I recently purchased my first KIA at DELAND KIA and it was a great experience! The process was actually enjoyable thanks to my sales consultant, Javier Narvaez, and sales manager, Matt Rettinger, and all More

by KRISTYROGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Deland Kia responded

Congratulations on your first Kia, Kristy! It's definitely an event worth celebrating, and everyone on our team is happy to be a part of it. Javier and Matt appreciate your special recognition, too!

December 30, 2024

Kinda iffy on deland kia current, I’ve gotten 3 cars from them and this has been the worst experience yet. More

by Shy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Aviles, Dominick Coppola
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Dec 30, 2024 -

Deland Kia responded

Thank you for reaching out with your feedback! We'd like to learn more about your recent experience with us so that we can make your next one even better. Please call me, Nick Perry, whenever you have a moment and we can discuss your recent visit. Thank you again. Nick Perry, General Sales Manager nick.perry@delandkia.net  386-734-7800

December 30, 2024

I waited for my service to be done. I was very happy when it was done in a timely manner More

by rllevesque61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service don’t remember the ladies name
Report | Print
Dec 30, 2024 -

Deland Kia responded

We're thrilled to hear you had such a great experience! Let us know how we can help in the future.

December 29, 2024

Staff was efficient and friendly. Work was done in a timely manner. I was informed of the work that needed to be done. More

by PDMBLUE60
Recommend Dealer
Yes
Employees Worked With
Robert Heredia
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Dec 30, 2024 -

Deland Kia responded

That's exactly what we love to hear! Our team strives for excellence every day, and we're glad to hear we hit the mark. Your 5 star rating motivates us to keep at it!

December 28, 2024

I must say this dealership is fantastic. They resolved my issues quickly to my entire satisfaction. More

by ADMIN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
Report | Print
Dec 30, 2024 -

Deland Kia responded

We reach for the stars every day, and we're honored to earn each of your 5 stars! Between fast work and precision excellence, we like to think we have it all. Thank you for taking the time to review us and have a great next drive!

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