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Deland Kia - Service Center

Deland, FL

4.7
1,327 Reviews

1,327 Reviews of Deland Kia - Service Center

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September 12, 2024

Roberto’s professional character and salesmanship is why we always find him when we are looking for a new car. More

by davidny101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Deland Kia responded

Thank you for your kind words! We’re thrilled to hear that Roberto’s professionalism and salesmanship keep you coming back to us. We’ll be sure to pass along your praise to him. If you’re ever in the market for another vehicle or need assistance, don’t hesitate to reach out. We look forward to serving you again.

September 09, 2024

Excellent and fast work, Keith made sure to update me all the way, and that I got out as fast as possible. More

by Ivanfrias27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 11, 2024 -

Deland Kia responded

Thank you for the great feedback! We’re glad to hear that Keith provided excellent and prompt service while keeping you updated throughout. We appreciate your kind words and are pleased that you had a smooth and efficient experience. If you need anything else, feel free to reach out!

September 09, 2024

Wonderful customer service. Always on time and great performance. Well recommended, the best in the city More

by HKWYN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Sep 11, 2024 -

Deland Kia responded

Thank you for the fantastic review! We’re delighted to hear that you’ve had such a positive experience with our customer service and timely performance. Your recommendation means a lot to us. If there’s anything more we can do for you, please don’t hesitate to reach out!

September 09, 2024

Brie in service was very nice and professional. She's definately an asset to Deland Kia. More

by MAZGOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brie
Sep 11, 2024 -

Deland Kia responded

Thank you for your positive feedback! We’re pleased to hear that Brie provided such nice and professional service. If there’s anything else we can assist you with, please let us know!

September 08, 2024

Noah is always very helpful and courteous. Service department goes above and beyond to always make you feel welcome. Vehicle is ready on time as promised. More

by TRACY.WILHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Sep 11, 2024 -

Deland Kia responded

Thank you for your kind words! We’re thrilled to hear that Noah and our service department consistently provide helpful and courteous service. It’s great to know that we’re meeting our promises and making you feel welcome. If you need anything else, please don’t hesitate to reach out!

September 08, 2024

Was told I needed to pay for the $200 maintenance suggested…if not, my warranty would be voided!! Also said it would be about 2 hours, it was over 3 hours!! More

by mgump57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly in service department
Sep 25, 2024 -

Deland Kia responded

We appreciate you letting us know about your experience, mgump57. We will address the delays with our service team. Meanwhile, please contact our Service Manager, John Snoke, at 888-205-8106. Thank you.

September 08, 2024

Satisfied with appointment date Timely speaking to consultant Consultant focused on needs Fixed right the first time 1hour or less to complete More

by kgc998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance department
Sep 25, 2024 -

Deland Kia responded

Sounds like an awesome service visit for your Kia, kgc998! Thanks for stopping by, and we look forward to your return.

September 07, 2024

Very prompt, convienient, and courteous service. They seem genuine in wanting to make sure the customer's needed are met. More

by TOMEGILBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Sep 25, 2024 -

Deland Kia responded

We're so happy to read that your Kia service visit went so well, TOMEGILBERT! Thanks for sharing your experience, and we look forward to seeing you again.

September 06, 2024

The Kia Dealer has become my family. Caring, helpful, honest, and exceeds all my expectations. From Erica in sales, the attention to detail in the service department by Jorge and Noah is More

by salserin69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Ritchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Roman, Jorge
Sep 06, 2024 -

Deland Kia responded

We appreciate the kind words here! We're always happy to see you and look forward to your next visit.

September 06, 2024

Extremely knowledgeable mechanics always seem to put the customer needs ahead of their own. Service technician listening to your concerns. The only complaint I had was that the technician didn’t try harder More

by meme7153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Long
Sep 06, 2024 -

Deland Kia responded

We apologize about the loaner car mishap. However, we're thrilled to hear that Keith made you feel at ease and could repair your car properly. Contact us if you need anything else!

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