Deland Kia - Service Center

At DeLand Kia the staff is very knowledgeable and go the extra mile with customer service. I would highly recommend the services and will always being willing to return for all my services . extra mile with customer service. I would highly recommend the services and will always being willing to return for all my services . More

Friendly service. Went over quoted repair time but they do offer a shuttle service. Alex was helpful Went over quoted repair time but they do offer a shuttle service. Alex was helpful More

Great experience at Deland Kia Service Department. I came to Deland Kia because I was disappointed with another Kia dealer and I was very pleasantly surprised at the difference. This was my first tim I came to Deland Kia because I was disappointed with another Kia dealer and I was very pleasantly surprised at the difference. This was my first time at Deland Kia Service, but it was enough to see a high level of professionalism and competence on the part of both the service advisor (Derrick K) and the mechanic(s) (Johnny). I dropped my car off at 8 am and decided to wait at the dealership. I had gone in with a written (printed) list of issues I wanted to address. They (advisor and mechanic) actually used my list to do the work and report on the issues, as opposed to summarizing it in their own words. That means they didn’t misinterpret what I wanted, they did not miss anything and they did not ignore anything. While I was there the advisor gave me three status reports during the day – without me having to ask. They addressed every issue and explained what they did and what the result was. On the final paperwork, there were notes written by the mechanic, which impressed the heck out of me. This is a mechanic who used a bit of his valuable time at a keyboard to be responsive to the customer. He explained, in detail, what he did and what the outcome was – and in complete sentences! I’ve had several luxury brand cars and have had occasion to hang out at “luxury” dealerships sipping gourmet coffee, but I can say that this Deland Kia dealership is every bit luxury in customer service. A couple of other niceties that I noticed and appreciated: The advisor didn’t try to pressure me into buying questionable services, and the service manger voluntarily looked into whether a fix could be covered under warranty, that is without me asking. Bottom line: Professional, competent, responsive, and highly recommended. Good job guys. More

Derick Wright is a awesome person and a good friend, He has provided great service since 2011. he should get a 20% raise. Call me at 407-468-3456 have a great day. has provided great service since 2011. he should get a 20% raise. Call me at 407-468-3456 have a great day. More

Made appointment and service was done quickly. So far very pleased with Deland Kia. Love my Kia Sportage So far very pleased with Deland Kia. Love my Kia Sportage More

I didn't use this dealership, but can't get them to stop emailing me. Please leave me alone. You have the wrong email address. emailing me. Please leave me alone. You have the wrong email address. More

I was in and out before the advised time it would take. The oil change and trailer hitch installation on my Telluride was only 2 hours. They did a great job. I am a happy camper. The oil change and trailer hitch installation on my Telluride was only 2 hours. They did a great job. I am a happy camper. More

Very nice but have no idea what is being done to car. Prices were reasonable Prices were reasonable More

I called ahead and asked how long it would take. They told me at least 90 minutes, so I had my husband pick me up. We were pulling into the driveway 30 minutes after I dropped the car when I got the They told me at least 90 minutes, so I had my husband pick me up. We were pulling into the driveway 30 minutes after I dropped the car when I got the call it was ready! Lightning fast service!!! More

Needed a new motor and they did it promptly. Jon promptly returned my calls! Only problem is when call service dept, no one answers phones and does not return calls! Call five times one day a Jon promptly returned my calls! Only problem is when call service dept, no one answers phones and does not return calls! Call five times one day and left two messages and no one returned my calls! More