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Deland Kia - Service Center

Deland, FL

4.7
1,540 Reviews

1,540 Reviews of Deland Kia - Service Center

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February 19, 2025

Left me for 2 hours without explaining what was going on with my van diagnostic More

by FRITZ102857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick Kus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Deland Kia responded

We apologize for the wait, as we know that time is valuable. Whenever you have a moment, we would like to learn more about your recent visit with us. Please call our Service Manager, John Snoke, at 888-205-8106 and we would be happy to discuss your experience with us further.

February 18, 2025

I was very disappointed to find my right back passenger car mat disappeared after my car was serviced and left overnight at the dealer. More

by annie399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Nasiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Liner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Deland Kia responded

We understand your frustration about your car mat and would like the opportunity to make things right. Please contact our Service Manager John Snoke at 888-205-8106 and we would be happy to talk about your recent visit further. Thank you.

February 18, 2025

Made an appointment with ease, friendly service and took care of my car with no problems. More

by RDUNCANFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Liner
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lungarini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Garrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Deland Kia responded

Car service should be easy and convenient; at least that's what our team believes! Thanks for letting our crew know they're on the ball. We are here to make sure every visit goes just as smoothly.

February 18, 2025

the work was done quick. the dealership is in a great location., great job. a More

by TIAWASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lungarini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Deland Kia responded

Hearing we did a great job keeps our team in great spirits! Thanks for stopping by, and we hope you choose us for your next service visit.

February 16, 2025

Two hours for an oil change is quite inappropriate with a scheduled reservation. Not only did I have to follow up myself, I had to remind them about 2 issues. After asking how much longer, I was given the ex More

by FDGOSNELL
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Feb 17, 2025 -

Deland Kia responded

We understand that your time is valuable and apologize for your wait. Our service team strives for better customer experiences, and we aim to make your next visit better. Please call Service Manager John Snoke at 888-205-8106 so we can learn more about your experience with us. Thank you.

February 16, 2025

Outstanding service department. My service advisor, Regina, is a huge asset to DeLand Kia; she’s courteous, helpful, and professional. More

by Kane Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Bacile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Deland Kia responded

We agree; Regina is a fantastic part of our already amazing team! Thanks to her expertise and work ethic, our entire team is made better. You can expect equally great service every time you visit us!

February 16, 2025

Great experience and on a timely manner will definitely be seeing David again! Thank you More

by SUHYG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lungarini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Deland Kia responded

David appreciates your shoutout and 5-star review! Every time we hear from satisfied customers like you, it lets us know we're doing things the right way.

February 14, 2025

Matthew was very attentive and knowledgeable. He made sure that my car was taken in on time and handled in a timely manner. He was amazing and very personable. More

by DBENKERT66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Garrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Deland Kia responded

It takes a precise and meticulous mindset to give a car proper care and service. Matthew is an excellent example of those skills at work! We appreciate you taking the time to give him and our dealership a 5-star review. Give us a call any time!

February 13, 2025

They are friendly, professional and efficient. They go above and beyond with help and service. More

by SHARONL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Liner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Deland Kia responded

Your vote of confidence is much appreciated, Sharon! Our team is ready to go the extra mile whenever you need us.

February 12, 2025

Efficient and caring for the customer. I needed help resetting the computer of my Kia and Jorge Nasiff provided great customer service , More

by ruizchiqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nasiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Deland Kia responded

The customer always comes first, and Jorge knows what it takes to make that happen! Thanks for stopping by; we'll take care of your Kia any time you need us.

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