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Deland Kia - Service Center

Deland, FL

4.7
1,555 Reviews

1,555 Reviews of Deland Kia - Service Center

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May 10, 2023

Like service dept but had brakes/pads replaced 11/22 and been in several times because they squeal bad. They can’t fix them. More

by JASPERL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 10, 2023 -

Deland Kia responded

Jasper, thanks so much for taking the time to share your experience working with Alex and our team. We appreciate your feedback. If you have any questions regarding the service you received please contact our service center.

May 10, 2023

would have only been 1 star but the free nachos gave them another star. Appointment was schedule over a week in advance was there 10 mins early but it took 2,5 hrs for a scheduled oil change. this is what h More

by WILLIAMCROW70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominick Coppola
May 10, 2023 -

Deland Kia responded

William, we're sorry to hear that you had a negative experience working with our service center. We understand that your time is valuable and we apologize for your longer-than-normal wait time. To discuss this further please reach out to Derek Wright, our Service Manager, at 386-734-7800

May 09, 2023

The sales and finance experience was great, but we are dissatisfied with our window tint. The back window has air bubbles in it. More

by RENEEHEASLEY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Peege
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Deland Kia responded

Renee, thank you for taking the time to share this great feedback with Dana and our team! Regarding your window tint, please reach out to our service manager, Derek Wright, at 386-734-7800 to discuss this issue.

May 05, 2023

The woman that waited on me was very good. She came and informed me of a recall on a part on our 2017 Kia Sedona Van. They were very thorough. This is our second Kia Sedona we have owned from More

by DEPOTGENERAL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
May 05, 2023

The service has always been excellent and Derick has always been on the ball and works with the customer very well More

by CMORRIS998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick in service
May 08, 2023 -

Deland Kia responded

Thanks so much for this great review and 5-star rating for Derick! We're thrilled to hear that you have had a positive experience working with us and we look forward to working with you again in the future!

May 03, 2023

Have always been courteous and professional. Also, makes sure customer services vehicles when due to. More

by harrynchrist13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moen Almasri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Gonzalez (Advisor)
May 03, 2023 -

Deland Kia responded

Thanks so much for this great feedback for Moen and Crystal! We're thrilled to have provided 5-star service and we hope to work with you again in the future!

May 01, 2023

I was greeted within a few minutes of my arrival. Krystal was quick to assess my needs and my car was moved for service. I was kept informed as to what was going on. I waited a reasonable amount of t More

by jm.hallums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal
May 02, 2023 -

Deland Kia responded

Thanks for this wonderful feedback for Krystal and our service team! We appreciate you taking the time to share your experience. Please let us know if you need anything else!

April 29, 2023

Great staff just a very long wait of 2 hours at least in the waiting area even with a 8:30 am appt.- maybe Friday morning was not a good choice. Very busy place, so glad they had coffee and donuts. More

by a1aweb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
May 01, 2023 -

Deland Kia responded

Thanks for leaving your feedback for our team. We appreciate you taking the time to share your experience. Please let us know if you need anything else!

April 28, 2023

jorge is a great asset for your buss , its was my seconf time that he took care of me More

by VICTOR248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jorge
Apr 28, 2023 -

Deland Kia responded

Victor, thanks so much for this wonderful feedback for Jorge! We appreciate you taking the time to share your experience and look forward to your next visit!

April 28, 2023

60is ok I was just 60mis in the waiting room but it is ok to wait. More

by ROBDIAZ1243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gonzalez
May 01, 2023 -

Deland Kia responded

Rob, thank you for sharing this feedback for our team. We appreciate you taking the time to tell us about your recent visit. Please let us know if you need anything else!

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