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Deland Kia - Service Center

Deland, FL

4.7
1,341 Reviews
Call Service Center (386) 388-5400

1,341 Reviews of Deland Kia - Service Center

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March 03, 2012

We took my wifes 2001 Kia rio for service thinking that someone with an ounce of intelligence could repair her ongoing problem, which by the way has lasted for over a year and cost over fourteen hundred do More

by old chick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
joe and spoke with service mgr.
Report | Print
Mar 16, 2012 -

Deland Kia responded

We have emailed this customer back and forth several times in an attempt to correct the issue they were having with their car. They were able to have the problem corrected by another mechanic, so their Rio is now running right. We do not pretend to be perfect and sometimes are not able to diagnose every problem. We do however do everything we can to make sure we take care of our customers until we can have them back on the road. Our goal is 100% customer satisfaction and when we fail, we learn from the experience and do not repeat it again.

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