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Deland Kia - Service Center

Deland, FL

4.7
1,314 Reviews

1,314 Reviews of Deland Kia - Service Center

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June 24, 2022

The service techs discovered a serious issue during a routine service visit. It took a couple of days to get the part but I was provided a loaner car in the meantime. The repairs were completed under wa More

by condrys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah
Jul 13, 2022 -

Deland Kia responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

June 23, 2022

Thank you for the great service provided to me at Deland Kia. I appreciate it! More

by jdharris7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Zedan
Jun 24, 2022 -

Deland Kia responded

We appreciate you taking the time to leave such a positive review and rating on your recent visit. We hope we can be of assistance to you again someday.

June 23, 2022

Everything was done as per request and explanation and done so in a timely manner. More

by Csmlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah
Jun 24, 2022 -

Deland Kia responded

We are so pleased to hear you had an excellent experience at Deland Kia! We appreciate the amazing rating and we hope to see you again.

June 23, 2022

Service was excellent and greatly appreciated. Took awhile but having coffee and donuts available was a nice treat! More

by ccmyles98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name but he was super nice and helpful in service
Jun 24, 2022 -

Deland Kia responded

We are so glad to hear your needs were met during your visit to Deland Kia! We're always happy to help. Thanks for stopping by.

June 23, 2022

Great dealership. I stopped in at 2:00 for service and the dealership was packed. I had a service appointment for 2:00. Noah got me right in and said it would take an More

by dgrieve2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah
Jun 24, 2022 -

Deland Kia responded

We are happy to hear that Noah and our team delivered such efficient, top-notch service! Thank you for choosing Deland Kia and for sharing your recommendation of our work. See you next time!

June 23, 2022

The customer service was really nice , the service was fast and everyone was friendly and helpful More

by kmartinez1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan zepeda
Jun 24, 2022 -

Deland Kia responded

We are so happy we could be of service! Thank you for the 5-star review.

June 21, 2022

I always have problems with their service department. They suck!!! Unprofessional,.and not helpful at all!!! More

by JWP
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dana Peege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Deland Kia responded

We are very concerned to see this feedback and would appreciate the opportunity to talk more about your experience at Deland Kia. At a time that works best for you, please give our Service Manager, Derek Wright, at 386-734-7800 to ensure your next experience is a 5-star one. Thank you.

December 03, 2021

DeLand Kia’s sales and service staff is awesome. They go above and beyond to accommodate my needs. Alex in the service department made it possible to up my appointment the same day for my oil change. The de More

by Carri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 03, 2021 -

Deland Kia responded

We are pleased to hear that you had an excellent experience with our team, Carri. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

October 12, 2021

I have purchased my last two cars from Deland Kia. I started my car and the battery was dead. I called the emergency number they gave me. They came got it started. Went to Kia and they put in a new b More

by mlduclos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Kus, Andrew Alimonti
Oct 13, 2021 -

Deland Kia responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

July 17, 2021

Bought a 2021 K5 . Key fobs keep going dead. 3 Trips 90 miles round trip. No results. New batteries. Same result.very disappointed with service dept. What happened to their award winning service??? J.Monta More

by Montalvojanet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek service manager
Jul 17, 2021 -

Montalvojanet responded

Very disappointed with Kia Deland. Until this problem we thought this was a good place to deal with we are finding it's not. SO DISAPOINTED!!!

Jul 23, 2021 -

Deland Kia responded

Hello. We regret to hear that you’ve been having difficulty with your key fob since purchasing your vehicle. Please feel free to reach out to our Service Manager, Derek Wright, at 386-734-7800 to discuss this situation and resolving this issue. Thank you.

Jul 24, 2021 -

Montalvojanet responded

We have contacted the service manager. We have called and left messages for him. No response. We also spoke with Derek Kus. Also a young lady in the service area and are last trip to Deland Kia we explained our problem to another you man in service area who left a note for the service manager to call us. No response.

Jul 24, 2021 -

Montalvojanet responded

We have contacted the service manager. We have called and left messages for him. No response. We also spoke with Derek K and the service advisor

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