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Deland Kia - Service Center

Deland, FL

4.7
1,314 Reviews

1,314 Reviews of Deland Kia - Service Center

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July 17, 2022

Noah was not very attentive at all. Or friendly, not like it used to be. More

by anjneely0807
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Noah
Jul 18, 2022 -

Deland Kia responded

Hi, we want to hear more about what occurred with one of our team members during your recent visit to our dealership. This does not sound like the type of service we provide here at Deland Kia. Please give our Service Manager, Derek Wright, a call at 386-734-7800 a call so we can discuss this further. Thank you.

July 12, 2022

The service at Deland Kia has always been excellent. Your always their first priority for service. More

by SHIFARI
Recommend Dealer
Yes
Employees Worked With
Juan Restrepo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Selig
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Deland Kia responded

Your wonderful feedback and rating mean a lot to us, and we look forward to your next visit! Take care!

June 29, 2022

We are new to Deland and this was my first service oil/filter change appointment at Deland KIA. The service period was estimated to be one hour. It took. 1hr. and 55 minutes. I went to the service More

by giacovjf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa in service scheduling 5 Stars
Jul 01, 2022 -

Deland Kia responded

We appreciate the four-star review; however, we are sorry for the inconveniences you experienced at our dealership during your recent service visit. Please reach out to our Service Manager, Derek Wright, at 386-734-7800 to ensure your next experience is a 5-star one. Thank you. 

June 28, 2022

Alex Pugliese was very helpful with everything that I needed to get done for the service of my vehicle. He was very professional and knowledgeable of what he does and what better ways to help me. I am ov More

by JHOANNA_B99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Pugliese, (The guy who drives the shuttle)
Jun 29, 2022 -

Deland Kia responded

We appreciate you for taking the time to give our dealership such an excellent star rating and review. It helps us to know that we are meeting the needs of our customers. Thanks for coming by!

June 27, 2022

Derrick Kuz is the complete professional service representative. As long as he is with Kia I will be a Kia customer. More

by PHIL69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Kuz
Jun 27, 2022 -

Deland Kia responded

Phil, your incredible feedback means a lot to us. We're so happy to hear that Derrick could provide top-notch service and make your experience so memorable. We'll see you next time!

June 26, 2022

I have been using Deland Kia for many years now and they are a great team to work with. More

by RUSSELL8018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
alex pugliese
Jul 11, 2022 -

Deland Kia responded

We love hearing from our returning customers, and we appreciate you taking the time to leave us this 5-star review. Until next time, take care!

June 25, 2022

Kind and respectful! !! While I was waiting I noticed the environment that the staff created was full of joy and laugher while they move quickly doing their work from one More

by ATELLO64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Roman
Jul 11, 2022 -

Deland Kia responded

You're very welcome. We are so glad we could be of service. Thank you for the 5-star review!

June 25, 2022

Exceptional service with very friendly and helpful staff. Quick and easy, highly recommended to friends and family! More

by Natalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Carreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moen Almasri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Deland Kia responded

We are happy to hear that our team delivered such efficient, top-notch service! Thank you for choosing Deland Kia and for sharing your recommendation of our work. See you next time, Natalie!

June 25, 2022

Very professional and fast service. Detail briefing of service and upcoming service look out provided. More

by josemercado747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Deland Kia responded

Thank you so much for writing this positive review. Customer satisfaction is our main goal, and it pleases us to receive your positive rating and review, Jose.

June 24, 2022

The waiting time in my opinion was way to long. 4 hours long! When i was told 2 hours. but happy with the job that was done. More

by BIGGUY0080
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derick
Jul 12, 2022 -

Deland Kia responded

Thank you so much for taking the time to share your experience. We always appreciate customer feedback and want to know how our team can better meet your needs. We are very happy to hear that your satisfied with your service, and we hope to see you again. Take care!

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