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Deland Kia - Service Center

Deland, FL

4.7
1,423 Reviews

1,423 Reviews of Deland Kia - Service Center

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May 16, 2023

Great Customer Service and quality of work that was done on our window tint. My husband and I had to bring our vehicle back to the dealership to have the back window tint fixed, and it looks great! More

by RENEEHEASLEY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Peege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Wright
May 17, 2023 -

Deland Kia responded

Renee, thank you for sharing this great feedback with Dana and Derick! We're thrilled you had a positive service experience and we hope to work with you again!

May 16, 2023

Love having to go there for my service, always quick and professional, and always helpful More

by HOPEDREW14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Deland Kia responded

Thank you for sharing this great feedback for Will and our team! Please let us know if you need anything else!

May 16, 2023

Accommodating, clean, friendly, fast, and efficient. Scheduling appointments online is easy and convenient. Working with your service advisor, you are kept informed and you’re able to make an informed d More

by Tan Pau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Kus
May 17, 2023 -

Deland Kia responded

Tan, thank you for sharing this wonderful 5-star feedback for Luis and Derrick! We're thrilled you had a positive experience with our service team and we hope to work with you again!

May 16, 2023

Quick and efficient. Very friendly staff and eager to please. Awesome customer service, thank you :) More

by kimbo1685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Deland Kia responded

Thank you for sharing this great 5-star feedback for Javier and our service team! We appreciate your positive review and rating!

May 14, 2023

Quick and easy process. Staff was very friendly and helpful, place was easy to navigate. More

by Natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Cruz
May 15, 2023 -

Deland Kia responded

Natalie, thank you for this wonderful 5-star rating and review for Jordan! We're thrilled you had a 5-star service experience!

May 14, 2023

They give Great service and they have pride in what they do for their costumers. More

by LMARTIN1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Selig
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Deland Kia responded

Thanks for this wonderful 5-star rating and review for Andrew and our service team! We are so proud to have provided 5-star service and we hope to work with you again in the future!

May 12, 2023

Very efficient and easy to work with. Felt no pressure to do more than I wanted to. More

by MARISSAIBROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola, Matthew Palmer
May 12, 2023 -

Deland Kia responded

Marissa, thank you for sharing this kind review and 5-star rating for our team! We are thrilled to know you had a comfortable and positive visit with our service team and we hope to work with you again!

May 11, 2023

I find dealership reliable and of good service and workmanship. I expect to keep coming back. More

by GIOQUITO2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss Cristal
May 12, 2023 -

Deland Kia responded

Thank you for taking the time to share this great feedback for our service team! Please let us know if you need anything else!

May 10, 2023

Like service dept but had brakes/pads replaced 11/22 and been in several times because they squeal bad. They can’t fix them. More

by JASPERL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 10, 2023 -

Deland Kia responded

Jasper, thanks so much for taking the time to share your experience working with Alex and our team. We appreciate your feedback. If you have any questions regarding the service you received please contact our service center.

May 10, 2023

would have only been 1 star but the free nachos gave them another star. Appointment was schedule over a week in advance was there 10 mins early but it took 2,5 hrs for a scheduled oil change. this is what h More

by WILLIAMCROW70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominick Coppola
May 10, 2023 -

Deland Kia responded

William, we're sorry to hear that you had a negative experience working with our service center. We understand that your time is valuable and we apologize for your longer-than-normal wait time. To discuss this further please reach out to Derek Wright, our Service Manager, at 386-734-7800

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