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Deland Kia - Service Center

Deland, FL

4.7
1,426 Reviews
Call Service Center (386) 388-5400

1,426 Reviews of Deland Kia - Service Center

Sort by
August 29, 2023

Service was fast. Our service advisor, Jorge, was very informative and updated me often about my car. More

by Victor Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nasiff
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Aug 30, 2023 -

Deland Kia responded

We're pleased to hear that you had a fast service experience and that Jorge provided informative updates about your car. Your satisfaction is important to us, and we're here to make your service visits smooth and informative.

August 29, 2023

I've been a customer for over 10 years! ! Love Deland Kia!! Super service department!!! More

by PRINCESSDIANA4266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
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Aug 30, 2023 -

Deland Kia responded

Thank you for your continued loyalty over the past 10 years! We're thrilled to have you as a valued customer and are pleased to hear that you love our service department. Your satisfaction is important to us, and we're here to assist you with anything you need related to your Kia vehicles.

August 29, 2023

Needed to change my original appointment and was no problem getting a new one scheduled More

by jon61jonker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Aug 30, 2023 -

Deland Kia responded

We're glad to hear that we could accommodate your schedule change without any issues. Your convenience is important to us, and we're here to make your automotive experiences as smooth as possible.

August 29, 2023

Jorge is always kind and knowledgeable. He takes time to make sure everything is done properly. More

by FREEDOMBEARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Aug 30, 2023 -

Deland Kia responded

Thank you for your feedback! We're pleased to hear that Jorge consistently provides kind and knowledgeable assistance. Your satisfaction is important to us, and we're glad he takes the time to ensure everything is done properly.

August 29, 2023

Best communication always the best service everytime i go ther3 for service! Thanks Service department Racquel More

by Barnettp4355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Selig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Deland Kia responded

Thank you for your kind words! We're delighted to hear that you appreciate our communication and consistently receive the best service during your visits. Your satisfaction is important to us, and we're here to assist you with anything you need related to your service needs.

August 29, 2023

I had to wait 2 1/2 hours for an oil change. Too long a wait. More

by tahimybassoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Deland Kia responded

We're sorry to hear that you had a negative experience working with our service team. We understand that your time is valuable and long wait time can be frustrating. If you would like to discuss your experience please contact Derek Wright, service manager, at 386-734-7800 at a convenient time.

August 11, 2023

Derek always takes great care of us and our vehicles. Great customer service Always treats us right More

by MARIANABICHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek wright
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Aug 14, 2023 -

Deland Kia responded

Thank you for your kind words! We're delighted to hear that Derek provided you with great customer service and took excellent care of you and your vehicles!

August 09, 2023

I have brought my car in for service from other car manufacturer before, so I can compare this honestly. I am so pleased to see the inside of my car does not have stain from technician oil fingers tou More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Pugliese
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Aug 10, 2023 -

Deland Kia responded

Jen, thank you for sharing your experience with us! We're thrilled to hear that our team took great care of your car during the maintenance process and that you noticed the attention to detail in keeping your interior clean. We pride ourselves on providing top-notch service and ensuring that your car is well taken care of.

August 07, 2023

The representatives are always quick and honest when it comes to service and schedules appointments More

by Veronica Fuentes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge nassiff
Report | Print
Aug 07, 2023 -

Deland Kia responded

Thank you for the 5-star review, Veronica! We look forward to working with you again- let us know if there is anything else we can help you with!

August 05, 2023

Customer service was great and crystal is always helpful ,and the dealership is always very clean More

by jlop730
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Aug 07, 2023 -

Deland Kia responded

Thank you for your excellent review, and we're happy to hear that Crystal was so helpful! Let us know if there's anything else we can do for you!

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