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Deland Kia - Service Center

Deland, FL

4.7
1,427 Reviews

1,427 Reviews of Deland Kia - Service Center

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September 25, 2023

This is one of Florida best dealerships the service and personal go why above and beyond will always buy and trade my cars here I drive from Ocala to Deland More

by DMEDINA0112
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil DeRosia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick Coppola, Chad Ritchinson, John Carlin
Sep 26, 2023 -

Deland Kia responded

We're honored to hear that you consider us one of the best dealerships in Florida and that our service and personnel go above and beyond for you. Customer loyalty is important to us, and we appreciate your positive feedback. If you have any more automotive needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us and making the drive from Ocala to Deland!

September 24, 2023

Siempre muy atentiEse lente y buen personal de cervicio atento a los clientes muchas gracias a todos More

by ALFONSOMARTINEZ2323.AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
Sep 26, 2023 -

Deland Kia responded

Thank you for your kind words and for choosing our dealership. We appreciate your feedback and look forward to serving you again in the future.

September 21, 2023

Excellent services in service department. They are friendly, explains what needs to be done for car repair if any and I feel they do not take advantage of you. Thank you! More

by lgrapper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service department employees
Sep 22, 2023 -

Deland Kia responded

We're pleased to hear that you've had excellent service experiences in our service department. Providing friendly, transparent, and trustworthy service is our priority, and we're glad you feel confident in our approach to car repair. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us for your service!

September 21, 2023

Noah great customer service and exceeds in what's he does for DeLand Kia you guys hired a great one . More

by VROD02157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Sep 22, 2023 -

Deland Kia responded

We're delighted to hear that Noah has provided you with great customer service and exceeds expectations at DeLand Kia. We appreciate your kind words, and we're proud to have him as part of our team. If you have any more automotive needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us!

September 21, 2023

My kia hybrid started displaying error code, took to dealership they found nothing. Within a short time error code displayed again. Took car back, they "fixed error code"... then billed me $8 "hazardous More

by IMSERLICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Sep 22, 2023 -

Deland Kia responded

We're sorry to hear about the billing issue you experienced at the dealership. It's important that customers receive transparent and justified billing. When it is convenient please reach out to our general manager, John Carlin, at 386-734-7800 for clarification on the on this matter.

September 21, 2023

Excellent service,Jorge is awesome, knowledgeable and professional and very personable. I’m glad I chose Kia DeLand More

by SABRINA.BAILEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Peege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge
Sep 22, 2023 -

Deland Kia responded

We're delighted to hear that you received excellent service at Kia DeLand and that Jorge made your experience outstanding with his knowledge, professionalism, and personable approach. Your satisfaction is important to us, and we're here to assist you with any future automotive needs or questions you may have.

September 20, 2023

Thank you, Raphael, for taking the extra time and effort to fix a problem I've had for almost a year with my 2013 Kia Soul. It would die when idling at a stoplight or in traffic. Problem was that every time More

by mpbclancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Service Department Members: Derrick Kus, Jordan Cruz
Sep 22, 2023 -

Deland Kia responded

You're very welcome, and thank you for sharing your positive experience with Raphael and your 2013 Kia Soul. It's great to hear that he and the technician were able to diagnose and address the issue with your car, especially after it had been elusive for so long. We hope your Kia Soul continues to serve you well, and reaching the 143,000 mile mark like your dad's Kia Sedona would be a wonderful achievement. If you have any more automotive needs or questions in the future, please don't hesitate to reach out. Enjoy your bright red Soul!

September 20, 2023

Prompt service after arriving at 7:30 am! Maintenance was done and recalls were completed. Thank you! More

by lisakon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heredia
Sep 22, 2023 -

Deland Kia responded

You're welcome! We're glad to hear that you received prompt service, and that maintenance and recalls were taken care of efficiently. Customer satisfaction is our priority, and we appreciate your business. If you have any more automotive needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us for your service!

September 20, 2023

Fast, clean, effective clear communication, personable, nice, friendly, Greatful to get service done in a timely manner. More

by jules63213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember bame
Sep 22, 2023 -

Deland Kia responded

We're thrilled to hear that you had a fast, clean, and effective service experience with clear communication from our team. Being personable, nice, and friendly is essential to us, and we're grateful for your positive feedback. If you ever need assistance or have further automotive needs in the future, please feel free to reach out. Thank you for choosing us for your service!

September 20, 2023

la attention es exelente y la busqueda de Soluciones permite la toma de decisiones rapidas More

by MANUELANTONIOCUELLARCAMARGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian, Emilio Rodriguez
Sep 22, 2023 -

Deland Kia responded

Thank you for sharing this feedback for our team! Please let us know if we can do anything else to assist you!

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