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Deland Kia - Service Center

Deland, FL

4.7
1,201 Reviews

1,201 Reviews of Deland Kia - Service Center

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October 25, 2022

Outstanding service and attention to detail by service advisor Noah Roman. I highly recommend Deland Kia and Mr. Roman. More

by giacovjf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Roman - Service Advisior
Oct 26, 2022 -

Deland Kia responded

Thank you for the outstanding review and rating! We appreciate the recommendation and we hope to work with you again someday!

October 25, 2022

Fast, convenient, friendly, attentive, courteous, caring, professional, reliable, They have earned my business for years to come. Until they have to warranty fix your car More

by jrinehart0321
Recommend Dealer
No
Employees Worked With
Derrick
Oct 25, 2022 -

Deland Kia responded

Thank you for the 5-star review and the opportunity to earn your business. Take care!

Apr 12, 2023 -

jrinehart0321 responded

Engine knocking with factory warranty still eligible. Want you to pay to hear the engine knock. Why? Do you research. GDI ENGINES ARE KNOW TO FAIL. Class action law suit filled in related engine fails.

October 23, 2022

The service was amazing. Everyone in the service department was very helpful and courteous. It is always a pleasure. More

by rj.bass_08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Gonzalez
Oct 24, 2022 -

Deland Kia responded

It's always a pleasure to work with you, and we hope to see you again someday! Until then, take care!

October 20, 2022

Fast service. Very friendly. Derek is the best. He always takes good care of us More

by MARIANABICHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek
Oct 21, 2022 -

Deland Kia responded

Thank you so much for the high praise, Mariana! It was a pleasure to assist you during visit.

October 20, 2022

I get treated like a king. Everyone in that service department is top notch. I have dealt with Jon on many occasions and he always take great care of me and “Pearl” my Kia Soul More

by shawn.garrett84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon
Oct 21, 2022 -

Deland Kia responded

Thank you so much for writing this positive review, Shawn! Customer satisfaction is our main goal here at Deland Kia, and it pleases us to receive your positive feedback and rating. Take care, and we will see you next time!

October 10, 2022

Service advisor Krystal is always friendly and her customer service is awesome, and the technicians always have my car maintained done in a timely manner. More

by KMENTZER67.KM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Peege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil DeRosia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Deland Kia responded

Thanks for reviewing us and giving us a 5-star rating. We're pleased to learn that our team continues to be good at what they do!

October 10, 2022

They have always been polite and helpful. They yake good care of my car and always return it to me better than I dropped it off. More

by dmlungarini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Heredia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Deland Kia responded

It's a team effort here and we couldn't be happier to see that our team continues to provide polite and top-notch service. Thanks for stopping by!

October 09, 2022

It's like visiting with your friends and family. They are happy to see you. More

by GAMINGINSPECTOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Kus
Oct 10, 2022 -

Deland Kia responded

We appreciate your kind review and rating and we look forward to your next visit!

October 08, 2022

I went for an oil change and they totally forgot about my car I was sitting in the lobby for 4 hrs end up leaving and didn’t get an oil change Jonathan sucks as an employee there More

by hefty20pebbles
Customer Service
Recommend Dealer
No
Employees Worked With
Jonathan
Oct 10, 2022 -

Deland Kia responded

Hello, thank you for sharing your experience. We apologize for the length of your wait and that we failed to serve you in a timely manner. We realize your time is valuable and we want to make this right. If you are willing, please reach out to our Service Manager, Derek Wright, at 386-734-7800 to discuss further. Thank you.

October 08, 2022

Went in for ac repair came out with more issues and a scratched radio . Water was leaking into my car for over a month. Had it repaired and they never vacuumed up the excess water and I have to now go fo More

by rosaliem219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan
Oct 10, 2022 -

Deland Kia responded

Hi, thank you for bringing this to our attention. We’re sorry for the inconvenience you’ve experienced, and we would appreciate the opportunity to discuss it with you. At your earliest convenience, please contact our Service Manager, Derek Wright, at 386-734-7800. Thank you very much.

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