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Deland Kia - Service Center

Deland, FL

4.7
1,427 Reviews

1,427 Reviews of Deland Kia - Service Center

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September 28, 2023

Jordan in service was great he was helpful and informative. I would recommend KIA anytime. More

by KRISTEN.MASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Sep 29, 2023 -

Deland Kia responded

We're thrilled to hear that Jordan in our service department provided you with helpful and informative assistance. Your recommendation means a lot to us, and we're grateful for your kind words. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out.

September 27, 2023

It was the best service I ever had And I cannot wait until my next service More

by ariah03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Deland Kia responded

We're thrilled to hear that you had the best service experience ever! Your satisfaction is our top priority, and we look forward to providing you with excellent service during your next visit.

September 27, 2023

Honest, excellent advisor, very professional, dedicated, I will recommend him and will definitely do future business with him 100 percent. More

by XYZ21975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Restrepo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Deland Kia responded

We're delighted to hear that you had an honest, excellent, and professional advisor who provided dedicated service. Your recommendation and willingness to do future business with our dealership are greatly appreciated.

September 27, 2023

Excellent service and friendly staff. The dealership offers coffee, transportation and keeps you updated on your vehicles progress. More

by elunico71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman
Sep 29, 2023 -

Deland Kia responded

We're delighted to hear about your excellent service experience and the amenities our dealership provides. Keeping you informed and comfortable while your vehicle is being serviced is important to us.

September 27, 2023

After waiting 2 hours for an oil change I went and asked what was taking so long. I was told they would go check on it. 20 minutes later no one told me anything so I went back and asked. The same person was More

by rllevesque61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 29, 2023 -

Deland Kia responded

We apologize for the extended wait time without communication and for not addressing the recall during your recent visit. We understand that this experience fell short of your expectations, and we are truly sorry for any inconvenience caused. Please contact Derek Wright, service manager, at 386-734-7800 at a convenient time.

September 27, 2023

Very fast and efficient with great customer services. I was greeted and managed accordingly and had my services provided to me quickly. More

by seanla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Roman
Sep 29, 2023 -

Deland Kia responded

We're thrilled to hear that you experienced fast and efficient service with excellent customer care. Your satisfaction and convenience are our top priorities. If you ever have any more automotive needs or questions in the future, please know that we're here to assist you.

September 27, 2023

Exceptional service! ! Each time I go to the dealership the swece department is phenomenal. They always do amazing work and the customer service is the best! More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Sep 29, 2023 -

Deland Kia responded

We're thrilled to hear that you consistently receive exceptional service from our dealership's service department. Providing amazing work and top-notch customer service is our commitment. Your feedback is greatly appreciated, and we look forward to continuing to provide you with outstanding automotive care in the future.

September 27, 2023

The service techs are always helpful and courteous. Sometimes they even take care of things I didn't ask for upon drop-off. More

by johnkadvisor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
Sep 29, 2023 -

Deland Kia responded

We're delighted to hear that our service techs are always helpful, courteous, and go the extra mile to address your vehicle's needs. Your satisfaction and trust in our service team mean a lot to us. If they take care of things you didn't even ask for, it shows their dedication to providing comprehensive and reliable service.

September 26, 2023

This dealership has always been friendly and great in all my dealings with them. My most recent dealingw with them was for serviceing my sorento. Alex Pugliese was my service advisor. I have had him numerous More

by fordtang70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Pugliese
Sep 29, 2023 -

Deland Kia responded

We're thrilled to hear about your positive experiences with our dealership, especially with Alex Pugliese as your service advisor. Providing friendly and professional service is our commitment, and we're grateful for your kind words.

Oct 03, 2023 -

fordtang70 responded

You are welcome, keep up the great work.

September 26, 2023

Service was quick and friendly. I asked about a rotation and told it was unnecessary More

by copeland8711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristian was very helpful
Sep 29, 2023 -

Deland Kia responded

We're pleased to hear that your service experience was quick and friendly. Our team's commitment to providing honest and efficient service is important to us.

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