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Deland Kia - Service Center

Deland, FL

4.7
1,427 Reviews

1,427 Reviews of Deland Kia - Service Center

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October 11, 2023

There always seems to be a lot of confusion in the service department. This time I dropped my car off for an oil change. I finally called after a couple of hours when I had not received a call my ca More

by Gailynn50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick Kus, Service Dept.
Oct 18, 2023 -

Deland Kia responded

We're sorry to hear that you had a disappointing experience with our service team. We understand that your time is valuable and this oversight was frustrating. If you would like to discuss this matter please reach out to Derek Wright, our service manager, at 386-734-7800 at a convenient time.

October 11, 2023

I always have the best experience at Deland KIA. They really treat me like family. Moen, Amir, and Michael Massey have blessed me with three Fortes over the last 8 years! And I love every car I have More

by HARLEQUIN8674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moen Almasri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Deland Kia responded

We greatly appreciate your continued trust and loyalty in choosing Deland KIA for your automotive needs. Our team is dedicated to providing excellent service, and we're thrilled to have you as part of our extended family. Congratulations on your new 2023 KIA Forte, and we look forward to serving you for many more years to come! Safe travels!

October 10, 2023

Alex did a great job as usual providing great service during my oil change last weekend. More

by Brian46pro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in the service department
Oct 11, 2023 -

Deland Kia responded

We're delighted to hear that Alex provided you with great service during your recent oil change. We take pride in delivering top-notch service to our valued customers, and we're grateful for your continued trust in us.

October 09, 2023

The only reason it was giid was due to derek the service Mgr. He doesn't talk to me like a female ldiot' which as happened in the past. Derek is great. More

by LOLLYG12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek service mgr
Oct 11, 2023 -

Deland Kia responded

Thank you for sharing your experience working with Derek. We're thrilled to hear that you have received 5-star service while working with him and we hope to work with you again!

October 08, 2023

Noah tried is best to take care of his customers even when the dept is so busy and chaotic More

by DALMIKE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Deland Kia responded

Thank you for your understanding during a busy time, and we appreciate your kind words about Noah's efforts to take care of customers. We strive to provide excellent service even during hectic periods, and your feedback is valuable to us. If you have any further comments or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

October 08, 2023

Very efficient and worked me in quickly and was very polite and upbeat workers. Thank you More

by monteria1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
Oct 11, 2023 -

Deland Kia responded

We're delighted to hear that you had an efficient and positive experience with our team. Your satisfaction is our priority, and we appreciate your kind words. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing us for your automotive needs!

October 08, 2023

Stated they did my 32 pt inspection and tech failed to find my rear tail light out. Did he really do my 32’pt inspection??? I think not bc no one mentioned my tail light was out and I know it was out when More

by GMSARRUBBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Oct 11, 2023 -

Deland Kia responded

We're sorry to hear that you had a disappointing experience with our service team. We understand your frustration and we assure you that we strive to provide the best service every time. To discuss your concerns please reach out to Derek Wright, our service manager, at 386-734-7800 at a convenient time.

October 07, 2023

I always have a great experience with this dealership. Customer service is exceptional. Everyone I have worked with from Sales, Financing, and Service Advisor has been awesome, caring, informative and ver More

by djeb19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Carreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Gonzalez
Oct 11, 2023 -

Deland Kia responded

Thank you for sharing your consistently great experiences with our dealership. We're thrilled to hear that our team has provided exceptional customer service, from sales to financing and service. If you ever have any more needs or questions, please don't hesitate to reach out. We appreciate your continued support!

October 07, 2023

It was a excellent visit everybody was so nice my car was perfect and everything was done and all the recalls was caught up thank you so much More

by THEOSIPOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
Oct 11, 2023 -

Deland Kia responded

We're delighted to hear about your excellent visit and that your car is in perfect condition with all the recalls taken care of. If you ever need any further assistance or have questions in the future, feel free to reach out. Safe and happy driving!

October 04, 2023

Very timely in scheduling and service. Very helpful in explaining service. Staff very pleasant and professional More

by PATRICK.ROGERS517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge - service
Oct 05, 2023 -

Deland Kia responded

We're pleased to hear that you had a timely and informative service experience with us. Our team strives to provide exceptional service while ensuring our customers are well-informed.

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