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Deland Kia - Service Center

Deland, FL

4.7
1,427 Reviews
Call Service Center (386) 388-5400

1,427 Reviews of Deland Kia - Service Center

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October 24, 2023

Jorge Nasiff In service is an amazing employee! You should have more employees like him.Jorge gave me stellar customer service and made sure I was happy! More

by SHERRYD1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nasiff
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Oct 27, 2023 -

Deland Kia responded

Thank you for your wonderful feedback! We're proud to have Jorge Nasiff on our team, and we appreciate your recognition of his stellar customer service. Your satisfaction is important to us, and we look forward to serving you again in the future.

October 24, 2023

Very professional employees! Wait time was minimal! Would like more choices of available snacks! Thanks More

by GROCHETTE7258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enzo Boccarossa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge
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Oct 24, 2023 -

Deland Kia responded

Thank you for your kind words about our professional team and minimal wait times. We appreciate your feedback on snacks and will certainly consider expanding our options. We look forward to serving you again!

October 23, 2023

Good location, easy appointment scheduling and check-in, very fast turnaround. I'll be back in the future. More

by kcjpx2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moen Almasri
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Deland Kia responded

We're thrilled to hear that you found our location convenient and had a smooth experience with scheduling and service. Looking forward to welcoming you back in the future!

October 23, 2023

I was Greeted quickly and updated throughout the service. It was an enjoyable experience. Very knowledgeable team. More

by MAHOGINY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raphael *****
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Oct 24, 2023 -

Deland Kia responded

We're delighted to hear that you had an enjoyable experience with our knowledgeable team. Your satisfaction is our priority, and we look forward to providing you with excellent service in the future. Thank you for your kind words!

October 23, 2023

Emuil was very diligent and very customer oriented. The service was super fast. Very nice experience. More

by W.RODZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Rodriguez
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Oct 24, 2023 -

Deland Kia responded

We're glad to hear that our team provided you with diligent and customer-oriented service, making your experience a pleasant one. Fast and efficient service is our goal, and we look forward to serving you again in the future. Thank you for your kind words!

October 22, 2023

They did the diagnostic and test drive quickly and determined my problem was a fluke. It did take way too long to get an appointment. I was very unhappy about that. More

by DEANNAPAULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Oct 24, 2023 -

Deland Kia responded

Thank you for your feedback. We're pleased to hear that we were able to quickly diagnose and resolve your issue. We apologize for any inconvenience you experienced with scheduling an appointment, and we'll work to improve our appointment availability. Your satisfaction is important to us, and we appreciate your business. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. Safe travels!

October 22, 2023

Told me 1 hour took 1hour 10 min. Close enough. X x x x x More

by PRED93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
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Oct 24, 2023 -

Deland Kia responded

Thank you for taking the time to share your experience and this positive 5-star rating . Please reach out if there is anything else we can assist you with!

October 22, 2023

Grateful that the office advised me to come in without an appointment to get a situation fixed. Was upfront with telling me that it may take several hours to correct the problem which I appreciated the info More

by lovinmycrochet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah R.
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Oct 24, 2023 -

Deland Kia responded

We're glad to hear that you had a positive experience with our office, and we appreciate your understanding regarding the potential time needed to resolve the issue. Our team is always here to help, and we value your business. If you have any further concerns or questions in the future, please don't hesitate to reach out. Thank you for choosing us for your automotive needs!

October 21, 2023

Great interaction with Jordan Cruz. He was very helpful and knowledgeable. I would definitely recommend. More

by GMALDO_1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Cruz
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Oct 24, 2023 -

Deland Kia responded

Thank you for your recommendation! We're pleased to hear that you had a great interaction with Jordan Cruz and found him to be helpful and knowledgeable. If you ever need assistance or have any questions in the future, don't hesitate to reach out. We appreciate your feedback and look forward to serving you again. Safe driving!

October 21, 2023

My service at Deland Kia was prompt virtuous and I received my car back exactly when they promised! Thank you Jordan at the service center for taking care of me and my car!! More

by ldykstra777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Oct 24, 2023 -

Deland Kia responded

You're welcome! We're delighted to hear that you had a prompt and virtuous service experience at Deland Kia, and that Jordan at the service center took good care of you and your car. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your kind words and your trust in our services. Safe travels!

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