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Deland Kia - Service Center

Deland, FL

4.7
1,427 Reviews

1,427 Reviews of Deland Kia - Service Center

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November 05, 2023

Very attentive to customer needs in the service area. The windshield repair service was an added benefit. More

by SCOVERCRAFT56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
Nov 07, 2023 -

Deland Kia responded

We're thrilled to hear that you found our service team attentive to your needs, and we're pleased that you appreciated the added benefit of our windshield repair service. If you ever require further assistance, please don't hesitate to reach out. Thank you for choosing us!

November 05, 2023

My service is always good. Schedule time for service is plus or -10 minutes. My service rep is always courteous and knowledgeable, my knees for my vehicle. Thank you for the co More

by Dr. Simon M. Swain Jr. Ph.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree in the service department I gave him five stars
Nov 07, 2023 -

Deland Kia responded

You're very welcome, Dr. Simon M Swain Jr, PhD! We're delighted to hear that you've consistently had a positive experience with our service, from the punctual scheduling to the knowledgeable service representative. Your satisfaction is our priority, and we appreciate your feedback. If you have any more vehicle needs in the future, please don't hesitate to reach out.

November 05, 2023

Deland Kia great! Just wish it was in Orlando. Everyone friendly and efficient but your ratings are getting old. More

by MBJOHNFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 07, 2023 -

Deland Kia responded

Thank you for your kind words about Deland Kia! We appreciate your feedback, and while we're delighted to hear about your positive experience, we'll certainly take your comment about the ratings into consideration. We're here to provide you with excellent service, and if you ever have any further suggestions or requests, please feel free to let us know.

November 04, 2023

This is a caring respectful dealership. My next car will be from Deland Kia. Derrick in the service department is someone that I trust to help me navigate car service something that causes More

by NORMAFL99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Nov 07, 2023 -

Deland Kia responded

Thank you for your kind words and your trust in Derrick and our service department. We're delighted to hear that you had a positive experience with us, and we look forward to assisting you with your next car in the future. Your satisfaction is our priority, and we appreciate your loyalty to Deland Kia.

November 03, 2023

Service advisor Noah is awesome! Service is quick and friendly. I recommend Deland KIA always! More

by BDOMIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Deland Kia responded

Thank you for the recommendation! We're delighted to hear that Noah provided you with quick and friendly service at Deland KIA. If you ever need assistance with your vehicle in the future, don't hesitate to reach out. We appreciate your support!

November 02, 2023

Should not have taken 2 1/2 hrs for oil change bettery replacement and wiper blades with appt More

by cindi.tuttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Nov 07, 2023 -

Deland Kia responded

Cindi, we're sorry to hear that your service visit took longer than expected. We understand that your time is valuable and we will work to ensure your next visit is better.

November 01, 2023

Was in for periodic oil change, tire rotation, and a recall. I expected it to take longer than usual so I left the vehicle with a request for a call when it was ready. I received a call quickly, howev More

by smlibby8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
Nov 02, 2023 -

Deland Kia responded

Thank you for your feedback and for choosing us for your service needs. We apologize if you felt pressured by the upsell attempt; our goal is to ensure your vehicle's safety and performance. We appreciate your understanding and look forward to serving you again.

November 01, 2023

Great, friendly customer service! They are open & honest to any question that is asked. I have always had a great experience More

by brittanymaschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Carreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ
Nov 02, 2023 -

Deland Kia responded

Thank you for your kind words! We're glad to hear that you've had great experiences with our friendly and honest customer service. Your satisfaction is our priority, and we look forward to serving you again in the future!

October 30, 2023

When I come there for the lifetime oil change always try to sell me something I don’t need More

by whitejoseph85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Oct 31, 2023 -

Deland Kia responded

We're sorry to hear that you have had an a less-than-great experience with our service team. We understand and appreciate your feedback. If you would like to discuss this further please reach out to Derek Wright, our Service Manager at 386-734-7800.

October 29, 2023

When I arrived there was a huge rush of cars like I have never seen. I was still helped in 5 minutes of my arrival. The service expert was very kind and kept their composure not showing it was overwhelming More

by LYDIAMOCONNELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
Oct 31, 2023 -

Deland Kia responded

Thank you for choosing our dealership for your service needs, and we appreciate your patience during a busy time. We're delighted to hear that our team provided efficient and timely service for your oil change. Your feedback is valuable to us, and we look forward to serving you again in the future. Safe travels!

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