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Deland Kia - Service Center

Deland, FL

4.7
1,427 Reviews

1,427 Reviews of Deland Kia - Service Center

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November 09, 2023

Kia takes care of my car and I know I'm in good hands. Every time I make my appt for service I make my appt. With Noah Roman. Noah is so courteous, patient and has great customer service communication. He More

by BKLYNGIRLJACKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Roman
Nov 13, 2023 -

Deland Kia responded

Thank you so much for your kind words and for choosing our dealership for your car service needs! We're delighted to hear that Noah has provided you with such exceptional service. He truly is an asset to our team, and we appreciate your loyalty. We look forward to serving you again in the future!

November 08, 2023

Had oil change. Very pleasant experience. Prompt service. Nice people time well spent. Very clean facility More

by linda.lisak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex ,Pugliese
Nov 13, 2023 -

Deland Kia responded

Thank you for choosing our dealership for your oil change! We're delighted to hear that you had a pleasant experience with our prompt service and friendly team. Your feedback is much appreciated!

November 08, 2023

Customer service is terrible. The only time you get a notice of what’s going on is when they are trying to up sale More

by sweetisha_16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Cruz , Dominick Coppola
Nov 13, 2023 -

Deland Kia responded

We're sorry to hear about your experience, and we appreciate your feedback. We aim to provide transparent communication and exceptional service. Please reach out to Derek Wright, our Service Manager, at 386-734-7800.

November 07, 2023

Very friendly efficient staff. Always willing to explain what needs to be done to the car and give you options. More

by CMORGIONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan cruz sr., Robert Heredia
Nov 07, 2023 -

Deland Kia responded

We're delighted to hear that you found our staff friendly and efficient. Providing clear explanations and options to our customers is important to us. If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help with all your automotive needs.

November 06, 2023

Everyone is very professional and genuinely nice. They really show they care about customers. I refer anyone to them More

by MELISSA.KING777
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeorgeand noah do amazing job as well as karen in sales
Nov 07, 2023 -

Deland Kia responded

Thank you for your kind words and for referring others to us. We're committed to providing professional and caring service to all our customers, and we appreciate your support. If you or your referrals ever have any automotive needs, please don't hesitate to reach out. We're here to assist you.

November 06, 2023

Very poor service, misleading information situation was worse the next day went to Daytona Kia More

by dcolem1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karen Reyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Deland Kia responded

We're sorry to hear that you had a negative experience working with our service department. Our goal is to provide reliable service to every customer and we apologize that you didn't receive this level of service. To discuss this, please reach out to Derek Wright, our Service Manager, at 386-734-7800.

November 06, 2023

They have great customer service, the salesman Juan did a wonderful job just great people More

by bothomas43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Restrepo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah and Jorge , Dominick Coppola, Chad Ritchinson
Nov 07, 2023 -

Deland Kia responded

Thank you for your kind words about our great customer service and our salesman, Juan. We're thrilled to hear that you had a wonderful experience with us, and we appreciate your support. If you have any further needs or questions, please don't hesitate to reach out.

November 06, 2023

They have great service and service personnel. The wait times if fantastic and getting the courtesy shuttle to work or wherever l need to go while my car is being fix is awesome. More

by sgodhelpus4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Deland Kia responded

Thank you for sharing your positive experience with our service department. We're delighted to hear that you appreciate our great service, efficient wait times, and the convenience of our courtesy shuttle. Your satisfaction is our priority, and we look forward to serving you again in the future.

November 05, 2023

Alex R. Was amazing and willing to answer and questions that I may had have. More

by WILLIAMS_ALEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex R
Nov 07, 2023 -

Deland Kia responded

We're pleased to hear that Alex R. provided you with amazing service and was responsive to your questions. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing us for your automotive needs!

November 05, 2023

Everyone's time is very valuable, so they made it happen. I was there for about 1hr. Or least. And all was done. You had a happy client. Derrick Kus was a gentleman. More

by JENNYCARRION0225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Kus
Nov 07, 2023 -

Deland Kia responded

Thank you for sharing your positive experience with us! We understand the value of your time and are pleased to hear that Derrick provided you with efficient service. Your satisfaction as a client is important to us, and we appreciate your kind words. If you ever need assistance in the future, please feel free to reach out.

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