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Deland Kia - Service Center

Deland, FL

4.7
1,540 Reviews
Call Service Center (386) 388-5400

1,540 Reviews of Deland Kia - Service Center

Sort by
March 08, 2025

Derek is so nice, friendly and always takes care of my car. He is honest and kind. More

by wawarfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Kus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Deland Kia responded

Derek is in a league of his own! Thanks for giving him and our team a 5-star review. We're always happy to help, and you can visit us any time you need an expert's help.

March 08, 2025

They don't want to fix my husband car. Making chances for my family to get hurt. Terrible team More

by LORRANEVILLAFANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Snoke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Roman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Kus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nasiff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bree Baldwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Liner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Bacile
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Lungarini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Barrett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Garrigan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Deland Kia responded

We would like to learn more about your recent experience with us, as we are concerned about your review. Please contact our service manager, John Snoke, at 888-205-8106 whenever you are available.

March 06, 2025

I was unable to open gas door to put gas in my car. When o went directly to the dealership they took me right in and my car was repaired within 2 hours. More

by DKGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Deland Kia responded

That's definitely a big deal; good thing we have a crew of master technicians on hand! We're glad they were able to get you access to your gas tank again. Now you can start an epic road trip confident and ready to roll!

March 05, 2025

All good would recommend . Polite and courteous. Not much of a wait. Good with leaving informative. More

by caanbo123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Deland Kia responded

Great customer service? Check! Quick maintenance work? Check! Fantastic team of experts? Double Check! We appreciate your review for your team; whenever your car needs expert help, you can count on us.

March 05, 2025

The Service Department is why I have owned 4 Kias. Derrick Kus is the best. He makes sure I have what I need and keeps me informed. I appreciate him so much. More

by belladoll57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Kus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Deland Kia responded

Just wait until we tell Derrick what his great service has done! Thank you for sharing your review with us. Your continued business with us lets us know that we're succeeding at what we aim for. We appreciate you! Come back any time; Derrick and the team are looking forward to it.

March 05, 2025

My 1st experience with this service department and it exceeded my expectations. Everyone was very nice and no one tried to upsell. Very refreshing More

by DIZZBLND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Tannenbaum
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Mar 06, 2025 -

Deland Kia responded

Simple, straightforward service is the name of the game, and our crew is full of all-star professionals! Thanks for choosing us your your car's upkeep. Come back any time and we'll keep up the great work!

March 05, 2025

I have already taken this survey. The dealership is fine. It’s the second car I have purchased from this dealership More

by KRIS629BEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Barrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Deland Kia responded

We appreciate your feedback and rating! We're proud to have been your source for a second new ride. If there is anything else we can do for you, reach out and let us know.

March 04, 2025

I have been working with Deland Kia since 2013 and their after purchase service has kept me coming back, working on my 4th Kia purchase there. While the dealership is undersized for the volume of business t More

by AKAPSAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Peege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Kus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Deland Kia responded

After all these years and cars, we're honored to still call you our customer! Thank you for giving Derek a special shoutout; he always likes hearing from his happy customers. Whenever your Kia needs the help of experts, we're here for you. You're always welcome here; visit us anytime!

March 04, 2025

I am grateful for the service given during these 3 visits to Kia. The representative Bree who helped me was diligent, respectful, patient and kind. More

by ATELLO64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bree Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Deland Kia responded

Thank you for sharing your feedback for Bree and the team! If you had a great experience, we would appreciate if you update the star rating of your review. You can also contact our team if you have any comments or questions. Thanks!

March 04, 2025

Very attentive and knowledgeable great communication as soon as I arrived they took my vehicle in and took good care of it. More

by RAQUELABONZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Snoke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Kus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nasiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bree Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Liner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Bacile
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lungarini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Garrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Deland Kia responded

Great service is all about finding the balance between precision and speed. Our team has found that sweet spot, and we're proud of the work they do! Looking for even more to like about our service? Check out our specials before your next visit!

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