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Deland Kia

Deland, FL

4.7
2,404 Reviews
Your premier Central Florida Kia dealer is Deland Kia. Our dealership serves the entire region and keeps an excellent line of brand new Kia's and the latest model pre owned cars, trucks, vans and SUVs. Visit our location and test drive a new Kia Rio, Sedona, Soul, Sportage, Sorento, Optima or Forte today. At Deland Kia our goal is to make your buying experience, one to remember.
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2322 S Woodland Blvd

Deland, FL

32720

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Showing 2,404 reviews

July 20, 2024

It was three hours waiting time for a regular oil change service, it's unacceptable, ridiculous More

by arnaldopr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember her name but she where on the phone after 3 hours waiting talking to another customer
Jul 22, 2024 -

Deland Kia responded

I’m sorry to hear about the extended wait time. We’re actively working on improving our service efficiency to ensure a better experience for our customers.

July 20, 2024

my car had windshield fluid dripping down on the rear hatch , should have been checked and wiped before it was returned to me. More

by rich
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Juan Restrepo is an asset to the dealership, very helpful and accommodating
Jul 22, 2024 -

Deland Kia responded

Thank you for bringing this to our attention. We apologize for the oversight and will make sure to address it promptly. Your satisfaction is important to us.

July 20, 2024

The only reason this I’m not a one star review is because we don’t have to struggle to have them cover the warranties items. But every oil change takes hours! We bought a 2013 soul and oil changes were quick More

by tonyang.carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominick Coppola
Jul 22, 2024 -

Deland Kia responded

We take feedback seriously and will address these issues to ensure better service moving forward. To discuss this further please reach out to John Snoke, Service Manager, at 888-205-8106. Thank you for bringing this to our attention.

July 20, 2024

Our 2020 Kia Telluride is still not fixed even though the service department says nothing is wrong. The ac compressor and the evaporator was fixed, when the car is started the compressor clutch does not enga More

by paperboyken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Deland Kia responded

We’re sorry to hear about the ongoing issue with your Kia Telluride. Please reach out to John Snoke, our Service Manager, at 888-205-8106 so we can address your concerns and ensure the problem is resolved. Thank you for bringing this to our attention.

July 19, 2024

Good service for the employee. Very Profesional and respect people. Iam recommend deland kia dealer More

by MARTINPEREZ120166
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Luis Otero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Very fast and communication is great and he told me what I need to do More

by MATTANDRANDY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil DeRosia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Carreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick Coppola, Chad Ritchinson
July 19, 2024

I am so glad that I found this dealership! They listened to what I was looking for and found it for me. I was treated well, with kindness and respect. It was a good experience and Deland Kia More

by BONNIEG289
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Benevides was just super. He helped answer all of my questions. He helped set up my new car for me. That certainly helped make things a lot less stressful for me.t
Jul 19, 2024 -

Deland Kia responded

What a fantastic review! We are so happy you enjoyed working with our team. We are always here to help, and we look forward to the next time we can assist you.

July 19, 2024

Deland Kia service department and my service tech Noah Roman always keeps me informed as to my Kia Sorento maintenance. Deland Kia truly service what they sell. Thank you Deland Kia. More

by HOLLENBACKPAINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Roman service
July 18, 2024

Deland Kia always takes care of everything needed on the car in a timely manner More

by RAM4.7LTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge nasiff
Jul 19, 2024 -

Deland Kia responded

Efficient service is the sign of a job well done! Thanks for the shout out!

July 17, 2024

Made an appointment for an oil change & showed up on time. Car wasn't taken in until 1.5 hours later! Excuses given but, customer should be given option to reschedule. Also, why doesn't oil change incl More

by deltonadi63
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jessica
Jul 18, 2024 -

Deland Kia responded

We are sorry to hear about your service experience. We do our best to provide efficient and effective maintenance, and understand your frustration. Please reach out to our Service Manager, John Snoke, at 888-205-8106 if you would like to discuss further.

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