Deland Kia

Very professional, fast, and pleasant experience. Will buy again, and will refer dealership to friends and family Will buy again, and will refer dealership to friends and family More

I had a great experience with my car purchase. Eli was very professional, knowledgeable, and courteous. He listened to what I wanted and spent a significant amount of time reviewing/walking throug Eli was very professional, knowledgeable, and courteous. He listened to what I wanted and spent a significant amount of time reviewing/walking through their inventory to find what I was looking for. Daniel was very helpful in explaining the financial process and ensuring I drove home in my brand new Kia Sportage the same day. Thank you! More

Never had any issues. Been going there for over 5 years with all my Kia’s Been going there for over 5 years with all my Kia’s More

Extra work requested was misquoted. The recall work was denied. When asked to speak to service manager he was not available and never called back. The recall work was denied. When asked to speak to service manager he was not available and never called back. More

Parts of my car we're coated with car oil. The door handle, inside the driver's side door, the steering wheel and the outside window of the driver side all had oil on them. Very sloppy very me The door handle, inside the driver's side door, the steering wheel and the outside window of the driver side all had oil on them. Very sloppy very messy very unappreciated. I've been getting my car serviced at deland Kia since 2016 and I've never before had a mess like I got this last oil change. I wasn't going to say anything but then I thought why should I put up with the oil all over my car when that's not how I brought it in. Also the showroom people act like kindergarteners, loud, obnoxious and unprofessional. What happened to deland Kia? More

Assistant Manager in the service department lied to me by omission. He walked me to my vehicle at the end of service, did not go over what was done on the vehicle, I asked about the paperwork he said it omission. He walked me to my vehicle at the end of service, did not go over what was done on the vehicle, I asked about the paperwork he said it was all internal. I left to run errands and it hit me “Something is wrong. They didn’t do something or they’re hiding something.” I came back to the dealership and spoke to Noah just to find out they did not rotate my tires like requested due to not having the tire key that did NOT come with the vehicle upon purchase. Went and did the alignment anyway without letting me know and then ordered the tire key without letting me know. I feel tricked and up until today, I have praised Deland Kia for its excellent service and honest work. I no longer feel comfortable sending my friends and family to have their vehicles worked on by their service department. To be clear - Deland Kia’s Sale Associates are amazing and deserve the highest praise. Their service department is lacking communication between the departments and burns customer relationships built by the sales team. More

Ridiculous wait times for a simple oil change should not take 3 hours simply ridiculous take 3 hours simply ridiculous More

The whole process was very simple and straightforward, Eli helped me the moment I walked in and stayed with me thru the whole process. Eli helped me the moment I walked in and stayed with me thru the whole process. More

It is a great place to take your car. The space is clean and people are friendly. The space is clean and people are friendly. More

Exceptional customer service, knowledge, cleanliness, stocked inventory. Great deals and very friendly staff. I was super satisfied stocked inventory. Great deals and very friendly staff. I was super satisfied More