Deland Kia

The sales people with very friendly and helpful. They got me into the Kia Forte that I wanted. They worked with me to get the payments where I wanted them. My new used car 2012, is beautiful and I hap got me into the Kia Forte that I wanted. They worked with me to get the payments where I wanted them. My new used car 2012, is beautiful and I happy that I went to Deland Kia. More

The friendliest dealership around! Matt Rettinger was my salesman and gave me everything I asked for and even more! Traded in my Sonata for a beautiful Optima in the price range I needed. Everyone I came i salesman and gave me everything I asked for and even more! Traded in my Sonata for a beautiful Optima in the price range I needed. Everyone I came in contact with was very courteous and respectful. They are worth the ride from anywhere in Orlando. I look forward to doing business with them again the next time around - Thank You Deland Kia :) More

I was shown the Kia Soul by Dana Peege who is a super-nice sales person and did her job very well. She did not know anything about a "Buyer's Order" however, which was what my credit union (who ha super-nice sales person and did her job very well. She did not know anything about a "Buyer's Order" however, which was what my credit union (who had approved me for a loan) asked me to have faxed to them. She had the Sales Manager, Tom Casper, come in to try and get me to use "their financing" which was at a significantly higher interest rate. I stated several times that I would only complete the deal if my credit union would accept this car at this price for the financing that I was approved for at the much lower rate. Tom Casper sent me on to Mark Allen to do the paperwork. Mark Allen had us sign several unexplained documents and told us that he would not give us any copies of these documents because they would all be re-written in the morning after the credit union representative contacted them with approval. We left with the new car, and no documents except the copy of registration required by law to be in the vehicle at all times. The next day I was contacted by the credit union to tell me they refused to finance the car since the deal would leave me $2300 in the hole at delivery - Deland Kia had overpriced the Soul by $2300 over book value. I immediately took the Soul back to the dealership. Eric Nyaga greeted me and said that he could not get to the paperwork, since Mark Allen had locked it up in his office and was off that day, so he could not take the car back at that time. Eric told me to keep driving the Soul but not to put more than 500 miles on it, since they could not take it back with more than 500 miles. The following day I attempted again to return the Soul. This time Tom Casper greeted me and accused me of lying about the entire arrangement, including telling me that Mark Allen (who had given me his card) had not worked there for 6 months and "there is no way my trained finance professional would ever agree to a deal like that" i.e. holding the paperwork for credit union contact and approval. Tom Casper yelled at me and refused to accept the car. He spoke with his "GM" whom he named as "J.D." and they concluded that they had a final sale and I was stuck with the car. He said I was lying about not having any paper copies and that it was illegal for that to have been done. I left the car there and returned both keys, which was all I had. I left with him yelling at me that the car was "Your car, and you are liable for it!" The next day, Eric Nyaga called me and was very polite, asking if there was anything they could do to earn my business and I said that after they way I was treated by Tom Casper and J.D., and apparently lied to in the first place when told that they had no idea what a "Buyer's Order" was - there was no way I would consider doing business with Deland Kia. I feel like they were trying to force me to take the car on their terms. This deal was unprofessional if not worse, and I will tell everyone I can to avoid Deland Kia. It is too bad that someone as nice as Dana Peege and even Eric Nyaga are associated with a company that employs the likes of Tom Casper and J.D., and perhaps the mysteriously employed Mark Allen. Don't risk dealing with Deland Kia! More

I never felt pressured to purchase. Adam was very professional and friendly. He found the vehicle that I wanted at another dealrrship and had the vehicle there that same evening. I would recommend De professional and friendly. He found the vehicle that I wanted at another dealrrship and had the vehicle there that same evening. I would recommend DeLand Kia to everyone. More

Monica Lewis was extremely nice and very professional. As the car buying experience is usually not very memorable or pleasant....this one was!! I would recommend this dealership and for sure Monica to my fri the car buying experience is usually not very memorable or pleasant....this one was!! I would recommend this dealership and for sure Monica to my friends. Thanks Monica Joe Nicolosi More

On July 3, my wife and I visited Deland Kia to look at the Kia Soul. We recently purchased an RV and after much research decided that the Soul would be one of the vehicles we would consider towing behind the Kia Soul. We recently purchased an RV and after much research decided that the Soul would be one of the vehicles we would consider towing behind our RV. Jamil greeted us as we entered and listened to what we wanted instead of trying to find a vehicle with lots of extra bells and whistles that we did not want. What a change from other dealerships! He was friendly, courteous and attentive. We have not driven the car very far as yet but we like its performance so far and the warranty beats evey othe vehicle we looked at. We are looking forward to a long relationship with Deland Kia. More

Getting my car was a quick and simple process. Monica was very welcoming knowledgable and quick. She didnt try to upsell me on anything that I didnt want. very welcoming knowledgable and quick. She didnt try to upsell me on anything that I didnt want. More

My husband and I decided after ten years we would go the new car route again. So he researched various cars that met the criteria we were looking for and I wanted to check out the Kiya Optima. I went on lin new car route again. So he researched various cars that met the criteria we were looking for and I wanted to check out the Kiya Optima. I went on line and made a request on information at the Deland Kia dealership and I heard from Monica right away. She contacted me by phone and left a message which I returned and made an appointment. We went to the dealership and I immediately saw the Optima that I wanted. Monica was very knowledgeable about the vehicle which impressed my researcher husband and made me feel that I was making the right choice of the Optima. Monica was very friendly without being pushy or overbearing. I felt the whole car buying experience was very pleasant. I would recommend Monica and the Deland Kia dealership to my family and friends. I love my Optima! More

Debbie and Foster were both very helpful and very knowledgeable. They made this overall car buying experience a smooth and pleasant one all around. From the test driving of different vehicles, the kn knowledgeable. They made this overall car buying experience a smooth and pleasant one all around. From the test driving of different vehicles, the knowledge displayed on the different cars, the friendliness to the purchase process.. we really had no complaints. More

I orginially went to Kia to just look around and check on the pricing. Joe was very nice and had me take a test drive on the Kia 2014 Forte. I have a 2010 Hyundai Elantra and am very happy with it. Also I the pricing. Joe was very nice and had me take a test drive on the Kia 2014 Forte. I have a 2010 Hyundai Elantra and am very happy with it. Also I wanted something close in size and price. But I still wasn't going to buy a new car, not at this time. I drove the Forte and was very pleased with the performance and the extras that was included on the car. The camera that is on while backing up and very helpful and a wonderful added feature. Joe and all the staff was quite friendly and answered any questions I had. The manager came over and asked how eveything was going. Even other district managers were there and all was pleasant and quite helpful. Well I was giving an offer that I couldn't refuse and now I am a proud owner of a Kia Forte. The Handling of the car of great and smooth and gets me good gas mileage. I have told friends and family where I went and who helped me and told them to go see Joe Nestore at Deland Kia. More