Deland Kia | Page 246

I am a 73 year old female and USAA member for over 40 years who hadn't bought a car on my own in more than 30 years so I used USAA's 'car buying service' when in the market for a new Kia Soul S&S !. USA years who hadn't bought a car on my own in more than 30 years so I used USAA's 'car buying service' when in the market for a new Kia Soul S&S !. USAA recommended 3 USAA certified dealerships in my area, all of whom contacted me to come into their dealership to look at the 2014 Kia Soul !'s. While each dealership and saleperson I worked with were all great, I bought my 2014 Kia Soul ! @ Deland Kia because of Phil DeRosia. He was a great listener, very patient, totally informed on the cars he sells, answered all my questions and stayed in contact with me and on top of getting me the car I wanted from the day I met him until the day I picked up my new car. Since then, he's followed up to be sure I am completely satisfied with both his dealership and my new Kia Soul !. I am totally happy with my new car and I thank Phil for making, what I thought was going to be an intimidating car buying experience, into to one of the easiest and most enjoyable car buying experiences ever. Thank you Phil and Deland Kia..... Shirley Ramsey More

Had a great experience no pressure to purchase the most expensive kia have me what i wanted at a great price. Will recommend to all my friends. expensive kia have me what i wanted at a great price. Will recommend to all my friends. More

My personal experience with Monica Lewis who assisted me was great. She was extremely friendly, courteous and answered all of my questions. I would have to say as far as the customer service received... she was great. She was extremely friendly, courteous and answered all of my questions. I would have to say as far as the customer service received... she was top notched. This started out as one of the best experiences I have had with a KIA dealership until I was called to pay a difference in the payoff of my trade-in. I wasn't upside down and clearly said before stepping foot into the dealership I would not be putting a down payment of any sort. This is what this feels like... a down payment or a blunder now that I have to fix the dealership made to the previous lender. The car has been in my possession for almost a week and to find this out and see a receipt which was just sent to me that says DOWN PAYMENT is disenheartening. For the amount of the purchase - KIA clearly could have taken care of this. More

This is the first time in my car buying experience that I felt the people actually cared about my needs as far as having a safe and affordable vehicle. The extra effort by Joe Nestore and Matt Rettinger to felt the people actually cared about my needs as far as having a safe and affordable vehicle. The extra effort by Joe Nestore and Matt Rettinger to work out the technical and financial kinks were so greatly appreciated. I left there feeling that I had received a quality vehicle for a fair price with excellent service - not common with car dealerships. You are a rare breed, please stay that way & I can assure you I will recommend your dealership to everyone I have contact with as well as return as a customer when ready for another vehicle. More

Matt was awesome! Very knowledgeable about the vehicle I purchases and was an overall nice guy. Jacob in finance was also very helpful. Thank you Matt!! purchases and was an overall nice guy. Jacob in finance was also very helpful. Thank you Matt!! More

Demand Kia is great and Monica was terrific the food is good the staff was warm and the paperwork was quick I will recommend them to everyone and lifetime oil changes good the staff was warm and the paperwork was quick I will recommend them to everyone and lifetime oil changes More

I MUST COMMEND JOE NESTORE FOR HIS GREAT PATIENCE AND PROFESSIONAL MANNER. HE WAS EXTREMELY KNOWLEDGEABLE AND PRECISE ABOUT THE KIA SORENTO SPECIFICATIONS, FEATURES, MECHANICS AND PACKAGES. WE HAD VISIT PROFESSIONAL MANNER. HE WAS EXTREMELY KNOWLEDGEABLE AND PRECISE ABOUT THE KIA SORENTO SPECIFICATIONS, FEATURES, MECHANICS AND PACKAGES. WE HAD VISITED OTHER CAR DEALERS BUT JOE MADE DELAND KIA A WELCOME AND PLEASANT EXPERIENCE. THE ENTIRE STAFF WAS VERY IMPRESSIVE AND WE ACTUALLY ENJOYED THE POSITIVE SALES ENVIRONMENT. BUT JOE WAS JUST A PERSONABLE AND LOW PROFILE GUY WITH A NO PRESSURE ATTITUDE! More

I had a very positive experience working with Monica. She was friendly and very informative. I liked that I didn't feel like she was just trying sale me something to make a quota but instead tried to find so was friendly and very informative. I liked that I didn't feel like she was just trying sale me something to make a quota but instead tried to find something that fit my needs and price. Overall my experience was great and I would definitely go through Deland kia again and I would definitely recommend Monica Lewis!! More

I have bought 2 new Kia's from Deland Kia in the last 3 years and had all of my regular service done at this location. All the staff has been professional, courteous, informative, and helpful. I just b 3 years and had all of my regular service done at this location. All the staff has been professional, courteous, informative, and helpful. I just bought a new Kia Forte last weekend and our sales representative Justin "Randy" head, was extremely easy to work with and made the process of buying a new car easy and pleasant. I would recommend Deland Kia and my sales representative Randy, to all that are interested in having an excellent buying experience. More

I would recommend anyone to this dealership. I received very friendly customer service. What I appreciated most of all that we weren't treated as just another sale and the people we worked with were nice t very friendly customer service. What I appreciated most of all that we weren't treated as just another sale and the people we worked with were nice to my son even though he was cranky and wouldn't sit still. That means a lot to us. The customer service was great and I believe it will continue when I need to take my car in for maintenance. I appreciated their willingness to work with us and our budget and not just try to sell us on something we didn't want. More