Deland Kia

Don’t listen I told the salesman what I wanted. I got several calls from other people that no clue what I wanted. They would rather bug you than help you I told the salesman what I wanted. I got several calls from other people that no clue what I wanted. They would rather bug you than help you More

RIP OFF Financing Bought my car there and now after 2 years Western Union ( their go to financing ) is ripping me off for a monthly $4 fee to pay online!!! because of Bought my car there and now after 2 years Western Union ( their go to financing ) is ripping me off for a monthly $4 fee to pay online!!! because of it I will NEVER BUY KIA again. Nobody charges you to pay online !!! Its a rip off plain and simple . More

Kelly Ruroede --TEN STARS We drove over from Ocala to actually see what was in ad and internet for Kia Soul.. and this was the first place we stopped, had planned on looking ar We drove over from Ocala to actually see what was in ad and internet for Kia Soul.. and this was the first place we stopped, had planned on looking around. After talking with Kelly who was very nice, pleasant with a great attitude, explained what we wanted to do, and he was just great with answering any and all questions, discussed options, and didn't mind that I even wanted to check out a couple used ones, drove a 2018 and am proud to say we bought it. Kelly made buying a new car a good experience again, stayed in constant contact even while we waited for Jacob Amir in Finance, who was also good. Kelly is a GREAT sales person, I will and have already recommended him to a couple of people in case they should decide to take the drive. More

Excellent I had an excellent sales rep. Kelly, He was straight to the point and didn't tell me what I wanted to hear. He was honest with the numbers and was abl I had an excellent sales rep. Kelly, He was straight to the point and didn't tell me what I wanted to hear. He was honest with the numbers and was able to work with my budget. If you really want to buy a vehicle and dont want to be caught up in the loop of sharks just trying to put you in a hole. Kelly from DeLand kia, is the sales rep you need to talk to. Very reliable, honest, and dependable. More

Lied to customer I received 2 phone calls from PETE asking me to come in after I submitted on a website looking for a new vehicle. I previously shopped at KIA West whe I received 2 phone calls from PETE asking me to come in after I submitted on a website looking for a new vehicle. I previously shopped at KIA West where I received an offer but wanted something lower. PETE told me HE could get me what I was asking for. The day I was to come in Charlene the sales lady text me to remind me of my appt. I said that I wasn't interested in anymore. I immediately received a phone call from PETE stating HE is 95% positive HE can get me what I'm asking for and if not he will reward my time from driving to Deland from Orlando. I got there an I was helped by Charlene who stated she was standing next to PETE when he was talking to me and was aware of what I wanted. she took my info and then a gentleman came in and said he needed to run my credit to get a good price out the door. I said well who are you? YOU are not PETE. HE said who is Pete? I don't know a Pete. really??? so I explained to him who he was. He said oh he is in marketing and I said well then he BASICALLY LIED TO ME to get me in. The guy said yeah pretty much so. I said so u want me to do business with a lying company to get me in here? He said well that's your choice but we are really aggressive and can get you a great deal and used his sales tactics on me. Charlene then came back in and apologized for all and asked me what I wanted and she then also gave me some encouraging words about getting me a great price. So I said well I came here so lets see what you all can do for me. Well it took about 15 minutes for their "aggressive" work and they ended up being over $150 what KIA West quoted me. THIS PLACE IS A LYING JOKE!! Don't waste your time with their lies! Wasted my time and I took a half day off work for this! NEVER AGAIN I DO NOT RECOMMEND DELAND KIA. More

Crooks and very dishonest Warning!!!! This dealership will tell you whatever they want you to hear to get you to come to the dealership they'll promise you gas cards and whatev Warning!!!! This dealership will tell you whatever they want you to hear to get you to come to the dealership they'll promise you gas cards and whatever it takes to get you there very dishonest people work here at this dealership don't trust them I suggest you find a different dealership to buy from More

FINANCE DEPT. IS BAD. FINANCE GUY TRIED TO GET ME TO SIGHN NEW PAPERS FOR MORE MONEY WHEN I WENT TO PICK CAR UP, I TOLD G.M. ABOUT IT HE TOLD ME I DIDNT NEED TO DO ANY MORE FINANCE GUY TRIED TO GET ME TO SIGHN NEW PAPERS FOR MORE MONEY WHEN I WENT TO PICK CAR UP, I TOLD G.M. ABOUT IT HE TOLD ME I DIDNT NEED TO DO ANY MORE SIGHNING . I LEFT WITH MY NEW CAR. THE SALES PERSON WAS GREAT AS WAS THE G.M. AT THE FRONT DESK.MONICA ALSO WAS VERY HELPFUL, WATCH OUT FOR THE FINANCE GUY. More

excellent service Coming home from the hospital on I-4 last Wednesday night the car in front of me kicked out a piece of rubber tire, I couldn't do any thing but run o Coming home from the hospital on I-4 last Wednesday night the car in front of me kicked out a piece of rubber tire, I couldn't do any thing but run over it as soon as it hit my car I heard something rubbing.As soon as I got home I was able to see the damage it had caused I knew the wheel well was damaged so the next morning I took the car right to Deland Kia.There I met up with Derrick the service advisor and he told me he would have a estimate on the damage in short time and in about 15 minutes he gave me a price and I told him to go ahead and do the repair .He said it would take about two hours to make the repair being they had all the parts in stock .In approx. 1hr he came to me and said my car was finished. I was very pleased the very quick service and great workmanship. I recommend them hightly More

Amazing Sales People!!! I had the pleasure of dealing with Monica Lewis and David Rabias. Together they helped me get out of a car that I was so upside down into a brand new I had the pleasure of dealing with Monica Lewis and David Rabias. Together they helped me get out of a car that I was so upside down into a brand new Sorento that I love!!! They got me the best price and made me feel like I was a valued customer. More

service stinks took my car in for service,dropped it off, went to Dr appt. came back to pick up car I am a stage4 cancer patient, I didn't think to inspect my car f took my car in for service,dropped it off, went to Dr appt. came back to pick up car I am a stage4 cancer patient, I didn't think to inspect my car for dents and scrapes (assumed dealer would take care of my car, my colostomy bag was about to burst, my blood sugar was low (diabetic)). I just wanted to get home and take care of myself. I pulled into driveway and my wife meets me and asks what happened to my car. scrape on driver side right fender. she caked dealership, got run around finally got response after 3 days video only kept 48 hrs so no proof of what happened,how convenient took car in Randy service manager called my wife and I liars, and called me an idiot and was extremely rude and hostile (tried to prevent me physically from getting in my car and leaving I will never go back More