Deland Kia

STAY AWAY FROM DELAND KIA went in looking for new car and they hit my credit without my permission then they refused to return my keys these so called salesman are unprofessional there so stay away from thi they hit my credit without my permission then they refused to return my keys these so called salesman are unprofessional there so stay away from this place More

Spent all day working with Alexandra and she advised I was approved in her words a “done deal.” Selected the car virtually and submitted all paperwork that was asked for.I tripled check and asked her plea was approved in her words a “done deal.” Selected the car virtually and submitted all paperwork that was asked for.I tripled check and asked her please let me know so that I’m not driving 1 hr and 1/2 for nothing. She kept saying it was a done deal not to worry. On my way to the dealership I called her just to ensure it was good to go. She said it’s a done deal and She will wait for me. 30mins later I arrived and her attitude was so different. She advised me that the car was sold. I asked her if she was serious she said yes. Then I was like why didn’t you tell me and her attitude was very dismissive and so inconsiderate. She could have approached it differently as well have told me the situation her I called. It’s sad that when people are trying to get a second opportunity and get ahead in life they cross path with someone who makes the believe it’s going to be ok yet they do the opposite. It’s sad how this dealership takes advantage of peoples time with no respect given. It’s also funny how they advertise only shopping approval and delivery of the car yet they still make you go to see the car. It’s was rude and disrespectful of her and she truly gives a bad reputation for Deland Kia. More

Up price vehicles. Run your credit and if you don’t put money down they won’t sell to you. money down they won’t sell to you. More

everytime i go to this xxxx dealership all they care about is making a profit and not caring about there customers. i been going here since 2015 because i bought a brand new kia rio 2015 Lx when it firs about is making a profit and not caring about there customers. i been going here since 2015 because i bought a brand new kia rio 2015 Lx when it first came off the truck with only 5 miles on it and 7 yrs later i went through 18K in parts and not one hardly part lasted over 3 yrs as they claim. i went through 2 exhaust manifold cat converter and they expect me to pay them 1900 bucks for 1 yr and what would happen if it took a xxxx nothing gonna pay it again... to me that is bad customerservice and everytime i go there for a oil change they like to rush you into a brand new car? i told the sales guy 2 go xxxx himself because all they care about is $ they got lawsuits due to engine fires and electrical issues and they cant even bother to help me fix my issues but want me to buy a new rio or forte. if u cant fix the issues i have with my car that i bought from you why would i buy another 1? i own this Kio Rio im pretty sure after i write this review it will be blocked due to your reputation... i have over 170k miles and all they care about is xxxxxxx me into a new car instead of telling me the truth about fixing my xxxx car that cost over 1million over 7 yrs. More

Good Morning,I purchased a Kia Soul on 12/14/2020. Good Morning, I purchased a Kia Soul on 12/14/2020. Michael Frith (called Gump) Customer Service & Sales Representative who provided excellent prof Good Morning, I purchased a Kia Soul on 12/14/2020. Michael Frith (called Gump) Customer Service & Sales Representative who provided excellent professional 👏 service. Very empathetic and understanding. I will definitely refer to him future Family and Friends. Thank you Mike (Gump). Carmen More