Deland Kia

The whole process was very simple and straightforward, Eli helped me the moment I walked in and stayed with me thru the whole process. Eli helped me the moment I walked in and stayed with me thru the whole process. More

Ridiculous wait times for a simple oil change should not take 3 hours simply ridiculous take 3 hours simply ridiculous More

Assistant Manager in the service department lied to me by omission. He walked me to my vehicle at the end of service, did not go over what was done on the vehicle, I asked about the paperwork he said it omission. He walked me to my vehicle at the end of service, did not go over what was done on the vehicle, I asked about the paperwork he said it was all internal. I left to run errands and it hit me “Something is wrong. They didn’t do something or they’re hiding something.” I came back to the dealership and spoke to Noah just to find out they did not rotate my tires like requested due to not having the tire key that did NOT come with the vehicle upon purchase. Went and did the alignment anyway without letting me know and then ordered the tire key without letting me know. I feel tricked and up until today, I have praised Deland Kia for its excellent service and honest work. I no longer feel comfortable sending my friends and family to have their vehicles worked on by their service department. To be clear - Deland Kia’s Sale Associates are amazing and deserve the highest praise. Their service department is lacking communication between the departments and burns customer relationships built by the sales team. More

Parts of my car we're coated with car oil. The door handle, inside the driver's side door, the steering wheel and the outside window of the driver side all had oil on them. Very sloppy very me The door handle, inside the driver's side door, the steering wheel and the outside window of the driver side all had oil on them. Very sloppy very messy very unappreciated. I've been getting my car serviced at deland Kia since 2016 and I've never before had a mess like I got this last oil change. I wasn't going to say anything but then I thought why should I put up with the oil all over my car when that's not how I brought it in. Also the showroom people act like kindergarteners, loud, obnoxious and unprofessional. What happened to deland Kia? More

It is a great place to take your car. The space is clean and people are friendly. The space is clean and people are friendly. More

Exceptional customer service, knowledge, cleanliness, stocked inventory. Great deals and very friendly staff. I was super satisfied stocked inventory. Great deals and very friendly staff. I was super satisfied More

I came to the dealership for a last minute oil change, and Noah Roman took me upon arrival. He is very professional and accommodating. and Noah Roman took me upon arrival. He is very professional and accommodating. More

They took care of me and my car to the fullest Keith Long was very helpful and was on top of it was very helpful and was on top of it More

Great people and awesome service. Never have any issues. They always treat you with respect and always make sure your taking care of. Never have any issues. They always treat you with respect and always make sure your taking care of. More

Service was excellent! ! The people that work there are the best. Never had an issue. Kept us informed of the progress of the service. No matter which service writer we sp ! The people that work there are the best. Never had an issue. Kept us informed of the progress of the service. No matter which service writer we speak with our end results are always respectful and professional. Highly recommend!! More