Deland Kia

I brought Sorento in for a 54,000 mile check up. I has an appointment, so did not wait long for car to be seen and serviced. I has an appointment, so did not wait long for car to be seen and serviced. More

Dealer rep had great customer service. Car was ready within the time rep said it would be ready. Waiting area was clean and had coffee and vending machines. Car was ready within the time rep said it would be ready. Waiting area was clean and had coffee and vending machines. More

In and out in 30 minutes! Friendly staff! Always come back for my oil changes here! Friendly staff! Always come back for my oil changes here! More

Everytime myself or my wife come over for service, Jordan, our svc rep is always courteous and ever so swift. We work from home so being quick with our needs and having transportation ready is a must. Jordan, our svc rep is always courteous and ever so swift. We work from home so being quick with our needs and having transportation ready is a must. More

Deland Kia is the best Their service department goes above and beyond. Couldn’t be happier. above and beyond. Couldn’t be happier. More

They are always very helpful. Service is done in a timely fashion. Staff are very friendly. Service is done in a timely fashion. Staff are very friendly. More

Took more than expected for an oil change appointment. I'll expect a better experience on next appointment. I'll expect a better experience on next appointment. More

I don’t feel welcome; more like an inconvenience for the employees. I get the run around because helping me and fixing my car is the last thing they want to do. employees. I get the run around because helping me and fixing my car is the last thing they want to do. More

Good Service, Good People, Quick and easy, fair prices, good cars, big selection, good incentives good cars, big selection, good incentives More

After arriving at the dealership, I explained that I was going to 3 specific dealerships to determine where we would be buying a specific vehicle this weekend. We did a test drive and obtained "cash out the going to 3 specific dealerships to determine where we would be buying a specific vehicle this weekend. We did a test drive and obtained "cash out the door" price, including trade in values. We left fully intending to go to the other 2 dealerships, but during a long lunch we discussed the good vibes we got from the dealership and your sales staff. Kudos to your dealership, for this is the first time in decades that we did not go to the other 2 dealerships before I made a decision on where to purchase, primarily due to the excellent service and non-pressure tactics by both Manny Carreras and MJ Foster. We would need to cash in on investments to purchase the vehicle, so we would either need to delay the purchase or use your financing temporarily until funds would be available. We called back after lunch and confirmed a second time that there is no prepayment penalty if we should finance today, so made an appointment to return later in the afternoon to finalize the purchase. It was a surprise to us that we found out during the signing process that "no penalty" prepayment was not really so. There is actually a $75 fee for prepayment. Because we found this out at the end of the process, we decided to finish out the purchase, but this little fee left a sour taste in our mouth as being disingenuous. This prepayment fee should have been made clear during the sales decision. More