Deland Kia

We had been searching for a used KIA Sorento and found the car online at Deland KIA. Our internet query was answered promptly and our dealings with the salesman, Joe Nestore were professional and all con the car online at Deland KIA. Our internet query was answered promptly and our dealings with the salesman, Joe Nestore were professional and all conditions regarding the sale were met at closing. The car was as described and the pricing was excellent for the vehicle. Joe has provided excellent follow up to the sale to insure our complete satisfaction. I have worked for dealerships for many years and I have one suggestion for management. When the salesperson is finalizing the deal and the customer is signing the papers, it would be a nice touch to have management come out and greet the new customer. The deal has already been made so there is no reason not to walk around to “meet & greet”. Even offer a tour of the complete facility (body shop, parts, repair, and other managers of their respective departments), at the customer’s convenience, for an overall experience. It works for customer satisfaction as well as being familiar with all aspects of the dealership. Sales are only one part of being successful. More

We were very pleased with our recent purchase of a Kia Forte for our daughter Melissa. Our salesman was Pat DiNardo and he was extremely helpful in showing us the available cars on the lot. He showed st Forte for our daughter Melissa. Our salesman was Pat DiNardo and he was extremely helpful in showing us the available cars on the lot. He showed strong knowledge of his merchandise, was very friendly, and was very patient as we worked through our decision process. We were happy with the final price that we paid, which is of course the bottom line. This was the 5th car our family has purchased from Deland Kia. We will be back! More

i am giving them a great rating because of the way they treated me, and i was not there for hours , they were very friendly. They listened to me and did ever thing they could to accomated me . And they hav treated me, and i was not there for hours , they were very friendly. They listened to me and did ever thing they could to accomated me . And they have a really nice coffee machine More

Recently, my wife and I purchased a gorgeous 2004 Buick Rainier. On our way home the front brakes locked up and put my family in a serious safety issue of a vehicle fire or tire explosion. Deland Kia und Rainier. On our way home the front brakes locked up and put my family in a serious safety issue of a vehicle fire or tire explosion. Deland Kia understood the seriousness of this issue and indicated that they were a dealership of integrity and would stand behind their sale. Mike Pointer, the sales mangager said "It is a used vehicle but you did just get it." (Something he later recanted). There was something else wrong with the AC blower but I understood that this is a used vehicle and agreed to take care of that part but the obvious pre existing conditon of the brakes is a serious safety liability. Well at this point the vehicle was not driveable and required immediate service. We went forward with service with the understanding that Deland Kia would help. Well once the bill came in, management changed their tune and completely washed their hands of it and said it wasn't their problem. So I'm out $782 for repairs after the first day of ownership. I would run as fast as I could away from this place. I don't expect perfect cars, I expect safe ones, and they were negligent. More

I was extremely pleased w/ my visit to DeLand Kia this month & my purchase of my NEW KIA. From the moment we walked in we were treated like family. Matt Rettinger was the most professional & courteous enc month & my purchase of my NEW KIA. From the moment we walked in we were treated like family. Matt Rettinger was the most professional & courteous encounter we had out of all Deland car dealerships. If you're looking for a new or used car, this is your place. I encourage all to ask for him by name & just listen to what he has to say. Your will leave the parking lot loving your new Kia & joining a great family. Thanks Sincerely Deland Kia & Matt. ~~~. Mathhues Family. More

My fiancé and I were just looking around town, and seen a used van on the website at deland Kia, put a request in got an appointment with Joe just to look and showed us the van we could afford and by seen a used van on the website at deland Kia, put a request in got an appointment with Joe just to look and showed us the van we could afford and by the end of the day I was driving way in the my new van. Everyone was nice and easygoing and thank you for working so hard for my family and I. Will send whoever is looking for a car to these guys. More

Dealer was very straight forward. We worked a lot of the deal over the phone. When I arrived at the dealership, we drove the car. We re-visited the agreed price and then financed the car at the exact price deal over the phone. When I arrived at the dealership, we drove the car. We re-visited the agreed price and then financed the car at the exact price i was told over the phone. I appreciate the fact that we didn't play games. Mike our salesman spent more time explaining the functions of the car than any other salesman I've ever bought a car from. Very pleased!!!!! Would definitely recommend this salesman and dealership to friends family and anyone looking for a good honest place to do business with. More

Joe was friendly, helpful and efficient is servicing our need for another Sedona EX. We'll recommend him and the dealership to others looking for a great deal. Bob & Barbara Allen need for another Sedona EX. We'll recommend him and the dealership to others looking for a great deal. Bob & Barbara Allen More

Charles Ortiz was a excellent salesman. He was polite and patient and let us drive as many models until we found the one we wanted. and patient and let us drive as many models until we found the one we wanted. More

On Oct. 12th we bought a kia sorento from Deland Kia. Prior to going to the dealership we spoke to Mike Mewhorter and told him we wanted the ex but we also wanted to get a trade in of $11000.for our 2009 Prior to going to the dealership we spoke to Mike Mewhorter and told him we wanted the ex but we also wanted to get a trade in of $11000.for our 2009 Nissan altima. We also told him we wanted to pay no more than $325 a month for 60 months. He said to come down that he could work out a deal. When we got to the dealership there was only l ex but we agreed to the sale. The sales manager ccame in and said we could do the sale for $335 a month for 60 months. He had given us a higher price but we said no and we also told him we didn't want 72 months. We signed the papers not reading them because we trusted there word. A week later going thru the papers we found that they had only given us $9300 for the Nassan and the payments were for 75 months. We would never have agreed to this sale. We called Mike and he said he didn't remember us telling him 60 months. We not only told him alone but also the sales manager a least twice. I think this whole sale was dishonet and will never deal with them again. I have also told all our friends not to deal with them. More