Deland Kia

My wife & I first visited the dealership on Labor day weekend as we both had the time to finally look for a new car. As we approached the building, Jermaine Lewis, a salesperson, introduced himself and g weekend as we both had the time to finally look for a new car. As we approached the building, Jermaine Lewis, a salesperson, introduced himself and greeted us. We informed him that we were considering a new (2012) Kia Soul because of all the new "stuff" on the 2012. He said that they had only received a couple so far and they went out the door the same day they arrived. (The lot only had 2 - 2011 Souls available for purchase.) We moved into his office where he offered and brought us bottles of cold water. We had researched the Soul on the web and told him that we wanted the Exclaim model but the wife said she did NOT like the sharkstooth or houndstooth upholstery. He said that leather was available as part of the Premium package and explained what else was included (lots - we found out). We had a 21 year old Honda civic to trade and they made us a fair offer and also told us that the Honda allowed us to get the competitive allowance (an extra $500 or $750) off the price of the new car. We selected the color desired (Dune) and he wrote up the paperwork for the transaction. We used our American Express for a down payment and approximately 15 minutes later, all of the paperwork was finished and the car was ordered. At the time, they said it would be approximately 5 weeks before our car came in. He introduced us to the Sales Manager and explained about the excellent parts and service department. Approximately 2 weeks later, we found out that my oldest daughter had wrecked her car and just needed something to drive so we told her to come down and get the Honda. We visited DeLand Kia and explained the situation. There was no problem and we were told to just pay the additional amount that was offered for the Honda ($500). 4 weeks later in the morning we received a call saying our car was in and when did we want to pick it up to which we said today. We arrived around 1 PM and met with Eric Nyaga - the finance director. We went through the paperwork and he explained a couple of the available optional service plans (which we purchased). After about 90 minutes and signing our name about 30 times each. As we were leaving his office to walk out to our car, my wife and I both realized why he was the finance director - excellent personal skills! Jermaine explained all of the controls and functions. He assisted me in hooking up the bluetooth connection between my phone and the Soul. They had already filled up the car for us so off we went. After we got the car home, I realized that that they had installed a couple of accessories without charging us. (the accessories listed for approx. $200). The next day I stopped by the parts department to pickup a couple of custom accessories and he already had our name, car purchased, etc. in his computer to ensure that we were given the proper accessories. We had previously purchased 2 BMW's in the past 20 years and we have to say that the DeLand Kia dealer showed more professionalism and concern for our wants than either of the BMW dealers had expressed. We are now considering trading one of the BMW's in for a Kia Optima - from DeLand Kia. More

We were very pleased with the sales staff, Mike Mewhorter, from the time he greeted us in the parking lot until we left with our new KIA Sorento. The only thing that could have been improved was Mewhorter, from the time he greeted us in the parking lot until we left with our new KIA Sorento. The only thing that could have been improved was the overall length of the process, but they were processing several sales while we were there. We will definately be back and do feel that if we have any questions or concerns with our new vehicle, they will be pleasant and helpful! Plus we LOVE the car! More

This is the second KIA dealership I have bought a car from and this one(Deland KIA), is truely exceptional. The employee I worked with got me the deal that I had to have and seen it through to the end. from and this one(Deland KIA), is truely exceptional. The employee I worked with got me the deal that I had to have and seen it through to the end. All shop services that I required to complete the change-over to the new vehicle were offered to me at their cost. Nice. Also they offered to pay for 'lifetime' oil changes which to me is kind of important since I live in an apartment and this is the way to go to maintain my car the way I am used to doing so. So, yes, I would definately recomment this dealership even if they sold another brand of car..!! They have a GREAT TEAM there and I hope they stay together for a long time. Now to send my friends and relatives over there to purchase a new vehicle from them under my recommendation. More

Very nice. Really went the distance for us. Did not rush us for a decision. Excellent place to go for a non stressful car buying experience. Highly recommend. us for a decision. Excellent place to go for a non stressful car buying experience. Highly recommend. More

My wife and I had a very pleasant car buying experience with Deland Kia. Mike Mewhorter was informative and professional, and he made the purchase a very comfortable experience. This was a car for my wife with Deland Kia. Mike Mewhorter was informative and professional, and he made the purchase a very comfortable experience. This was a car for my wife and she loves it. Tom Stewart More

It was a very easy process. Mike was professional and got me the best deal he could. The finance guy (I think Eric) was extremely thorough. Mike took the time to show me everything about my new car. got me the best deal he could. The finance guy (I think Eric) was extremely thorough. Mike took the time to show me everything about my new car. More

Very courteous sales staff. Walked in to the dealer a half an hour before closing and the team had no problem working with us and getting us into a car, even though they were closing. Very good team. half an hour before closing and the team had no problem working with us and getting us into a car, even though they were closing. Very good team. More

The Customer Service received was excellent. The knowledge and friendliness of the Sales Reps that we worked made our experience painless and stress free. Their was no sales pressure which made our knowledge and friendliness of the Sales Reps that we worked made our experience painless and stress free. Their was no sales pressure which made our buying experience the best that we have ever received from a dealership. We would definitely recommend Deland Kia to our family and friends and anyone else looking to purchase a new or used car. More

This was the BEST cay buying experience I've ever had. I had been to other KIA dealers prior toDeland Kia. No other dealership made me feel comfortable and welcome as Deland Kia did. Other dealers "just w had been to other KIA dealers prior toDeland Kia. No other dealership made me feel comfortable and welcome as Deland Kia did. Other dealers "just wanted to sell a car". I didn't feel comfortabe with the others. At Deland Kia, they made me feel wanted, not just a number for the sales board. Deland Kia listened to ME! They worked hard to meet my needs, especially my credit needs. Also, after the sale the family treatment continued. I can't thanks Foster enough for going over the vehicle. I felt I understood what,how, why things worked and when through, drove off the lot with MY car, not a car. More

My last three car purchases have been with Carmax. I have not gone to a regular car dealership in years. They made my experience extremely comfortable. All the sales persons and the finance guy just w have not gone to a regular car dealership in years. They made my experience extremely comfortable. All the sales persons and the finance guy just wanted to make my purchase what I could afford. I believe they all went above and beyond what they would normally do to make my car available for me to purchase. Thanks so very to Roger, Foster and Debbie. You guys are the best. More