Deland Kia
Deland, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I bought the car with the car care service plan that they had said it would cover all required maintaince. they refused to honor it when I brought the car in for service. I told them about the purchase but t had said it would cover all required maintaince. they refused to honor it when I brought the car in for service. I told them about the purchase but they refused to honor it because I did not have my cupons with me. I asked them to look in their computer in front of them but again they refused. The second time I brought it in for oil change I had forgot the coupons again, so again they refused. The 3rd time I forgot to give the cupons in advance allthough they were in my glove box and they rufused again. So I demanded a refund in full and they immediately took my car back and did a tire rotation and then said they honored it and refused a full refund. I have never been treated so bad in all my life. I would never reccomend this buisness to anyone. My car got damaged while there and when I if they had camers and was told no but I started looking and found many. When I asked to review the video they had then it was not in operation due to maintanance. Unbelievable. You make your on decision. More
Overall it was a great experience for me in purchasing my new car. Bryan was an excellent sales rep who really guided me through my decision. He was very knowledgeable about the vehicle I was purchasing and new car. Bryan was an excellent sales rep who really guided me through my decision. He was very knowledgeable about the vehicle I was purchasing and when it came down to the numbers he understood exactly what I was going for and helped me get ther. He also has followed up several times to make sure everything is okay with my new vehicle and to make sure I all of my questions were answered. It great to see that type of service. The closing officer mr. Kiel was also very helpful. Overall deland Kia made me feel at home and really helped with securing my decision to purchase with Kia over other companies. I would most definitely recommend the dealer and the associates I encountered. More
Debbie and Forester have been very cordial and helpful to me at Deland. This is my second Kia Otima purchase at Deland. The service organization is excellent. I have recommended Deland to others, and enjoy me at Deland. This is my second Kia Otima purchase at Deland. The service organization is excellent. I have recommended Deland to others, and enjoy the Kia product. More
they were honest about everything on the phone and in person. I was gong to buy at another Dealership and they met the price i was offered elsewhere. person. I was gong to buy at another Dealership and they met the price i was offered elsewhere. More
We just purchased a Sedona Kia and the purchase of this car was the greatest experience we have ever had buying a new car. No pressure from Mike, financing or management. We will tell our friends and fam car was the greatest experience we have ever had buying a new car. No pressure from Mike, financing or management. We will tell our friends and family to go to KIA and Mike for a great experience. Thank you Sandra and Donald Shea More
Matt was very knowledgeable on the vehicle I wanted to buy. He showed me everything that the car had to offer and allowed me to test drive it twice to make sure it was the perfect car. I would recommend M buy. He showed me everything that the car had to offer and allowed me to test drive it twice to make sure it was the perfect car. I would recommend Matt Rettinger to anyone who needs a new car, knowing that they will walk satisfied like I was. More
We found Deland Kia through James Cameron's marketing efforts at the West Volusia Regional Chamber of Commerce. Deland Kia is a member of the Chamber and this elevated the value of this company. When I a efforts at the West Volusia Regional Chamber of Commerce. Deland Kia is a member of the Chamber and this elevated the value of this company. When I arrived at the dealership I was cheerfully greeted by Justin Specht. Justin was very positive and assured me that when we found a car he would get us financed. Right away he introduced me to Mason Mikell and he took me all around the lot to find the right car at a price we could afford. I absolutely love this guy he was patient and professional. All involved in the process Eric Nyaga, Foster & Debbie Zebuth were helpful and professional!!! Big Kudos to Management for the training of your staff! Pay them well they are worth it. By the way Justin is irreplaceable! This was the best car buying experience I have ever had! Thank you to all! More
Initially things were fine. Don't cross Debbie though. The lease payment was not very attractive at all. I have leased cars that sticker for twice as much with the same payment before. The thing that put The lease payment was not very attractive at all. I have leased cars that sticker for twice as much with the same payment before. The thing that put a bad taste in my mouth was I had ended getting a vehicle elsewhere and Debbie called me to follow up, I told her I had purchased elsewhere and was then reprimanded over the phone for not advising her and she hung up on me. Extremly unprofessional... I do not recommend this dealrrship at all. More