Deland Kia

From the moment I walked in the dealership, it was obvious that customer service was of paramount importance! As a female buying a new vehicle on my own, I was treated with the kind of respect commens obvious that customer service was of paramount importance! As a female buying a new vehicle on my own, I was treated with the kind of respect commensurate with a valued individual. I already knew the vehicle I wanted and the options necessary for a purchase to take place. Yamil himself drove two vehicles to the front for me to compare. He was extremely knowledgeable of the cars and their different features and advantages. He helped me make an informed decision, without pressure or deadlines, on the vehicle I wanted. He located a vehicle at another dealership with the color I preferred and made arrangements for the vehicle to be delivered to Deland Kia. The paperwork/finance piece of he visit went quickly and smoothly having dealt with an extremely competent and personable individual. When I took control of the vehicle, Yamil took all the time I needed to understand all of the features my new Kia contained. Deland Kia and Yamil made buying a new car both a time-conserving and positive experience! Everyone I came in contact with was polite, helpful and kind. More

This was the best experience we ever had purchasing a vehicle. Christina called us after I had been on your web site and invited to come visit and to speak with Monica about an internet purchase. When we vehicle. Christina called us after I had been on your web site and invited to come visit and to speak with Monica about an internet purchase. When we arrived we were greeted by Monica who was extremely police and very friendly. She conducted our business in a very friendly way with absolutely no pressure. We could not have been more pleased with our deal and our experience. Christina went over our new vehicle with us and was wonderful. My wife just loved her for the way she explained everything in detail. We'll come back when it's time. More

Worst experience ever. Dont care about you once youve made your purchase. Treated horribly. I want to return my first ever brand new car in my life and take my business elsewhere. The pressure was horrib made your purchase. Treated horribly. I want to return my first ever brand new car in my life and take my business elsewhere. The pressure was horrible, salesaman pretended to be my husband and changed my out of state insurance to florida, he got nasty on phone too. I walked on office while he was in middlebof this phone call. I was so ovrwhelmed as to wat was happening. There for 5 hours. Really. Never wven offered me anything. Wore me down Finally make purchase, have absolutely no paperwork as to wat i just signed my life away. Try to call about my concerns and they dont care. They got my aale, NEXT. Absolutely devastating. More

This was the most wonderful experience my husband and I ever had buying a car. Everyone was very friendly and helpful. Matt Rettinger was our salesman. He is absolutely incredible. He made us feel so comfo ever had buying a car. Everyone was very friendly and helpful. Matt Rettinger was our salesman. He is absolutely incredible. He made us feel so comfortable and we absolutely trusted him. It was like family! Matt is also very knowledgeable. It was really great to have someone that could explain everything to us about the car. I have a lot of contact with a lot of different people and anyone looking to purchase a KIA will be sent to Deland Kia as long as Matt is there. He is the only salesman we trust! More

I went in for an oil change. Went into showroom to talk to Monica, I inquired about getting a car to lower my monthly payments. She worked out a deal for me that I could not afford to pass out. I got a new to Monica, I inquired about getting a car to lower my monthly payments. She worked out a deal for me that I could not afford to pass out. I got a new Kia Soul with out any cash out of pocket. although my payment was not lowered it was only a couple of dollars higher. I would recommend Monica and Deland Kia to all my friends looking to but a new car. More

We love the service and all our questions were answered. We love the service and all our questions were answered. The Soul we purchased is way cool we will recommend to all our friends. Robert gave us a ve We love the service and all our questions were answered. The Soul we purchased is way cool we will recommend to all our friends. Robert gave us a very good deal. More

When I walked into the dealership, I had very specific purchase requirements in mind. Over the course of the process, I continued to return to those requirements and they were met. Adam and Randy did a gr purchase requirements in mind. Over the course of the process, I continued to return to those requirements and they were met. Adam and Randy did a great job fielding my questions, concerns and issues. To be fair, I was back at the dealership because I had a great experience with Debbie initially (two years ago) and loved my car -- just wanted specific upgrades. Deland Kia works hard to earn and keep my business which is why I am a loyal customer. More

Overall my experience at Deland Kia was very delightful. Everyone I dealt with, from walking around looking at cars to finishing up the final paperwork, was very professional and you could tell they knew wh Everyone I dealt with, from walking around looking at cars to finishing up the final paperwork, was very professional and you could tell they knew what they were doing. Yamil Rosadojirau was especially accommodating when it came to our time and was extremely pleasant to work with. I know where I'm going to be heading for my next new car and that's Deland Kia! More

The new Kia Forte we purchased was the third car we have bought from the dealership and have been very pleased to say the least with the overall experience. From our sales person, Randy Head to the financia bought from the dealership and have been very pleased to say the least with the overall experience. From our sales person, Randy Head to the financial office and service department we have had nothing but a great experience buying and owning a car from Deland Kia. Randy worked very hard to get us the best price that fit our budget and are very pleased . I would recommend and have recommended your dealership to friends and family. I can't praise your team enough . If only every buying experience were the same as at your establishment, but they are not. maybe you should offer classes on good customer relations. More

Randy Head, the salesman, was great and appeared to have a sincere interest in my wife 's and my needs and wants both before and after the purchase. He has answered the questions that we've had and has of a sincere interest in my wife 's and my needs and wants both before and after the purchase. He has answered the questions that we've had and has offered to meet us to answer any further questions and/or to show us how to operate the features of the vehicle. We were at ease dealing with Randy. Had we not been so we would have left much earlier or at the time the "sales manager" (as is done in a system store") arrived on the scene to negotiate.. I will recommend Randy Head to other prospective buyers. More