Deland Kia

Buyers experience 5 Star I purchased a KIA SOUL from Mike Frith "GUMP" as he is called on the 29th of May. I could not have asked for a better sales experience. He was profess I purchased a KIA SOUL from Mike Frith "GUMP" as he is called on the 29th of May. I could not have asked for a better sales experience. He was professional, kind and not pushy. The entire deal went very smoothly. The. Finance gentleman was kind and very thorough. Mike was patient and took me to meet the man that will be my service person always and he has also checked back with me to make sure I am satisfied. Very pleased customer , Thankyou More

I went to Deland Kia and purchased a vehicle with Jimmy Rodriguez. He made me and my daughter feel very uncomfortable. Do NOT go there to purchase a vehicle!!! He was Very unprofessional and had poor custo Rodriguez. He made me and my daughter feel very uncomfortable. Do NOT go there to purchase a vehicle!!! He was Very unprofessional and had poor customer service. Jimmy was the worst to deal and he is the sales manger...stay away from this dealership. Worst price in the state!! More

POOR CUSTOMER SERVICE I went Deland Kia and met the sales manger Jimmy Rodriguez, He was very unprofessional and had poor customer service skills because of that I did not I went Deland Kia and met the sales manger Jimmy Rodriguez, He was very unprofessional and had poor customer service skills because of that I did not purchase my vehicle there and went to another Kia store and purchased a kia Stinger. Jimmy does not need to be a sales manager he has no idea what he is doing and does not speak good English. STAY AWAY FROM THIS DEALERSHIP! More

Took Advantage of an Old Man My 88 year-old grandfather came in to this location a few days ago to have his 4 year-old Kia serviced, and a salesman named John convinced him that h My 88 year-old grandfather came in to this location a few days ago to have his 4 year-old Kia serviced, and a salesman named John convinced him that he needed to buy a brand new car that he doesn't need, doesn't want, and can't pay for. They told him it would take 4-5 days to fix his car's problem (they never explained to him what it was, and never actually put the car on a lift to inspect his complaints), and that he would have to pay for a rental car to get home in the meantime, despite mentioning "shuttle service" and "loaner vehicles" on their website. There's a very good chance that there wasn't even anything wrong with his car, but that, if there was, it could have been covered under warranty. Instead, John convinced him he needed a brand new car with thousands of dollars in upgrades. He was there for several hours and said he was very tired, confused, and just wanted to go home. He told us he didn't know what he was signing and left the dealership without any paperwork for the vehicle he drove away in. It's pretty obvious in talking to my grandfather that he does get confused, and we believe the salesman, John, took advantage of this to get commission on a new vehicle. After this happened, my cousin called to speak to John, and was hung up on when he asked if we could cancel the contract. My uncle took the car back into the dealership to try to speak with him in person, and the sales manager said he "was not a doctor and couldn't be expected to know" that my grandfather wasn't in the right state of mind to make this purchase. When they inquired about his old car just days later, they said it was no longer at the dealership and they didn't know where it was so he couldn't get it back. The entire branch seems fully unconcerned that they just saddled this elderly man with a car payment he can't afford when he was merely looking for an assessment of a vehicular issue. My grandfather put 15,000 miles on a car over the course of four years. He did not need to upgrade to a new vehicle and anyone at a dealership should have known that. Let me remind everyone that this is the behavior being displayed by the DeLand Kia's employees during a global pandemic, after an elderly man brought his vehicle to them for help. This dealership and everyone who works in it should be ashamed of themselves. More

Above and Beyond to make the sale Due to the Corona Virus , Anthony Haley at Deland Kia, offered to negotiate over the phone and then deliver the car to my home 1 hour away. This was Due to the Corona Virus , Anthony Haley at Deland Kia, offered to negotiate over the phone and then deliver the car to my home 1 hour away. This was after I had visited several car dealers and had less than pleasant experiences, receiving ridiculous prices, and belittling tones in their negotiation. More

I took my parents to Deland Kia after speaking with Robert a fantastic sales rep. He was so patient and kind. He actually made the entire car buying experience fun. He made sure all details were follow Robert a fantastic sales rep. He was so patient and kind. He actually made the entire car buying experience fun. He made sure all details were followed through. My parents are very happy with their Kia forte. The entire staff that we saw were very nice. More

We Recommend KELLEY he is AMAZING!!! We came just to look around, and kelley came out , presented himself to us. Well professional very polite. He also helped us look around to see , what We came just to look around, and kelley came out , presented himself to us. Well professional very polite. He also helped us look around to see , what type of car we wanted. We are very HAPPY!!! We Purchased a KIA FORTE ! An AMAZING, SMOOTH, BEAUTIFUL CAR!!! More

"Great experience in Deland Kia with Stevan Gill and Monica" Today we purchased a Toyota Corolla, they made our day pleasant and cool, very helpful sales executive. Thank you for selling a nice car to us. Today we purchased a Toyota Corolla, they made our day pleasant and cool, very helpful sales executive. Thank you for selling a nice car to us. More

We came for an appointment for oil change and it was at 1:30 PM, it 2:45 PM and still waiting for my vehicle, las time we came por oil change w/ o Appoiments and it takes over 1 1/2, so with or with out yo 1:30 PM, it 2:45 PM and still waiting for my vehicle, las time we came por oil change w/ o Appoiments and it takes over 1 1/2, so with or with out you have to wait anyway. 😏 Never come back again, no way. So when I got here was only 5 people waiting but know the waiting are r more than 12 now. 12/18/19 More

They made us stick with Kia!! I have to say that we were on the fence about Kia after dealing with another dealership. We saw a commercial on tv for Deland Kia and decided to give I have to say that we were on the fence about Kia after dealing with another dealership. We saw a commercial on tv for Deland Kia and decided to give it a shot. Not only did they get us into 2 new cars for the payment we wanted, but the customer service was exceptional! We have purchased 5 cars with them over the last 3 years, and we will always make them our first stop. More