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Del Toyota - Service Center

Thorndale, PA

4.4
1,548 Reviews

1,548 Reviews of Del Toyota - Service Center

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August 31, 2024

I was given bad information on my inspection report. I confronted the service dept. and was blown off. Matt Johnson did respond to my email. His response was the standard "we strive for excellent serv More

by PHOTODAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Del Toyota responded

I’m sorry to hear about the issues you faced with our service department. I genuinely want to address your concerns and make things right. Could you let us know how we can resolve this issue to your satisfaction? Your feedback is important to me, and we’d like to ensure your trust in our service. Please respond to my original email or call me to discuss further. Best Regards, Matt Johnson (610) 383-6200

August 30, 2024

Easy experience! Communication was great! I dropped my car off and received texts communication about price and the process. More

by HARRIS.AMANDAL08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Krause
August 28, 2024

Always a great experience with service department and technicians. Even the cashiers are suer friendly.. More

by doran2013usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

My appointment was for a state inspection and some routine maintenance. I have two complaints. The maintenance was expensive. For example, the oil change was over $100. And I had to wait for over 2. More

by dukovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

First time there took a little long to just rotate tires . Manager was nice and friendly they were unusually busy due to power loss the previous week!!. More

by BRUCEC789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

Brought my truck in for 50k service and state inspection. At some point during the service an aftermarket product on my truck was damaged and was not acknowledged by them. The dealership took no responsibili More

by r_c_paez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

They never keep me waiting long Very satisfied. Very nice people to always deal with More

by Egondek1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

My Toyota dealer, Del Toyota in Coatsville PA, is very easy to do business with More

by 2briandoane
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Amazing team, they are very professional and have my car on time. I highly recommend them! More

by jpradocr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

They are very fair and they do great work every time we have an appointment'. More

by CHRISTINEB0908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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