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Del Toyota - Service Center

Thorndale, PA

4.3
1,568 Reviews

1,568 Reviews of Del Toyota - Service Center

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February 12, 2025

Fixed a costly transmission cable issue with a less expensive repair than replacement. As always, Mark B and the team did great work. More

by JOSEPHCOYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark B in service and tech that worked on van.
Feb 13, 2025 -

Del Toyota responded

Thank you, Joseph, for your wonderful feedback! We're delighted to hear that Mark and the team were able to address your transmission cable issue with an effective repair at a lower cost. Your satisfaction means a lot to us at Del Toyota. We look forward to assisting you again in the future! Sincerely, Del Toyota Team

February 12, 2025

I don’t own this vehicle. The dealership should remove my email from this registered 2023 tundra. Someone at Dale Toyota entered my email incorrectly into their system. I cal More

by ELVISONBROADWAY
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Del Toyota responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

February 01, 2025

Way too expensive. I got a battery two years ago and it went bad. It was only covered at 50 percent, but I also had to pay $49 for installation. If I hadn't been sold a More

by grandmama618
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Del Toyota responded

Thank you for sharing your experience with us. We understand your concerns regarding the battery costs and installation fees. We appreciate your feedback, as it helps us improve our services at Del Toyota. We would encourage you to reach out to us directly so we can address your situation and clarify any discrepancies regarding costs and coverage. Your satisfaction is important to us, and we want to ensure we meet your expectations. Sincerely, Del Toyota Team

January 31, 2025

Was able to fix our car within the specified timeframe and at the cost estimate. More

by Rlhenderson659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Will never use Del again services or purchase from them again. Will not give good rating ever More

by Charhemingway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

The one thing that would make the dealership the best in the area is returning the vehicles washed and vacuumed . More

by smaxwell03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

nice people to work with, efficient, friendly, prompt, Transportation was prompt and friendly and helpful. More

by Roe123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
January 18, 2025

They need to change name Del Toyota to Robbery Toyota. They miss guide, badly treated my car , my car engine issue is same and they charged me 2k+, I was come to NEWYORK to del Toyota for fix my car, More

by SUKHIJAM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SHAWN KRAUSE
January 14, 2025

The service and professionalism at Del Toyota is unmatched. I won’t go anywhere else. More

by timwilkcarp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McElroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

I have purchasd several cars through Del and have nothing but good things to say about the sale experience. Service on the other hand is very poor. I have given serveral opportunities and they continue t More

by Tjm196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.