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Del Toyota - Service Center

Thorndale, PA

4.4
1,592 Reviews

1,592 Reviews of Del Toyota - Service Center

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April 24, 2018

Quick, Easy service and very nice people Super friendly people and they got me in and out quickly. I had routine service on my 17 Tacoma. Thanks to Pat S and Mike T More

by Mike111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 22, 2018

Awesome service. Love this dealership. I had an awesome experience. My appointment was changed at my request without an issue. They accommodated my request. I More

by RABBITYUBBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry , Jared "The Champ" Bell
Jul 12, 2018 -

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 20, 2018

Pleasant, stress free experience! The service on my 2016 Rav 4 was quick, efficient and loved the later hours available. While waiting I purchased a 2018 Rav 4 and the experience was f More

by GIBSON.CANDACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Al Demsky
Jul 12, 2018 -

Del Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

Jul 12, 2018 -

Del Toyota responded

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April 20, 2018

Great experience I went to Del to fix a small scatch they said it would be take a couple of hours but it was only an hour. It was the price I was quoted over the phone More

by ANNEBOARD782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 20, 2018

Maintenance and State Inspection RECEIVED TIMELY REMINDERS. EFFICIENT AND CORTEOUS RECEPTION UPON ARRIVAL. QUICK CHECK-IN AT THE SERVICE DESK. PLEASANT ATMOSPHERE IN THE SERVICE W More

by LEODADONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remenber names
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 19, 2018

Some what satisfied After my service was done and I got home I notice oil spilled on the front of hood. I call them and had to drive down so they could clean it off. At l More

by DJOHNSON210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Jul 12, 2018 -

Del Toyota responded

Thank you for your review! We really appreciate your business and apologize for spill.. Thank you again. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 19, 2018

Annual service and state inspection We were having another Toyota dealer service our two low-mileage 2013 Rav4s. Car needed 45,000 miles 54 months service and a state inspection. Del gav More

by samcevoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack in service.
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 17, 2018

A little compassion goes a long way! In an attempt to keep it brief, i will just say that. I went in for service that i thought was Part of my Toyota care warranty. When I was handed a bi More

by ShopAround
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 12, 2018 -

Del Toyota responded

Thank you for your review! I'm glad the situation was sorted out and apologize for that. We look forward to your next visit! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 15, 2018

Everyone except Jerry from service. This location is conveniently located which is my primary reason for using it. The greeters who check your car in are welcoming and polite as are the More

by Lindseross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry - service
May 18, 2018 -

Del Toyota responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 14, 2018

Service Phenomenal service & attention to detail is impeccable. Customers are treated with respect & given explanations are clear & detailed. You can trust th More

by DB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Buery, Don Romanek
Jul 12, 2018 -

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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