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Del Toyota - Service Center

Thorndale, PA

4.3
1,552 Reviews

1,552 Reviews of Del Toyota - Service Center

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May 02, 2018

Warranty Service for Air Conditioning in Vehicle Problem diagnosed efficiently. Warranty work covered and explained. Service completed as quickly as possible . Work done excellent. Had to make thr More

by ddoughertylaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Fitzpatrick
Jul 13, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 02, 2018

Great place to get work done I brought my car in for service. They have the best waiting area. They have free WiFi, coffee, etc. as do most others, but the area itself is very l More

by BILLFENN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 13, 2018 -

Del Toyota responded

Thank you for this fantastic review! We really appreciate your business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 02, 2018

Very convenient. Service associates are always courteous. Time estimates (while waiting for service to complete) are very accurate. Convenient waiting area with TV, co More

by MILESPW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Jul 13, 2018 -

Del Toyota responded

Thank you for this fantastic review! We really appreciate your business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 29, 2018

Awesome service! Friendly dealership always takes my vehicle on time. People who work there are always courteous. When they see you they remember you and ask how you'r More

by GEORGELONG1711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Reihl
Jul 13, 2018 -

Del Toyota responded

We appreciate the kind words and rating! Thank you for choosing Del Toyota. We look forward to seeing you again in the future! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 28, 2018

car service day I got to bring my weiner dog into the lounge. Everyone was friendly in that they smile. The waiting area is very nice. They have donuts, coffee, and a More

by LUCKYEGGSTUDIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Ben Gomez
Jul 13, 2018 -

Del Toyota responded

We appreciate the kind words and rating! Thank you for choosing Del Toyota. We look forward to seeing you again in the future! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 28, 2018

Excellent prompt service My vehicle went in for its first six month service appointment and the entire procedure was handled quickly and smoothly with professionalism. I was v More

by REEDAP1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Jul 13, 2018 -

Del Toyota responded

Thank you for this fantastic review! We really appreciate your business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 27, 2018

Consistently great service All my visits to Del have been great. My work is done based on my needs and everything is explained to me clearly. I recommend this dealership to all More

by MATHDJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbie Hamid
Jul 13, 2018 -

Del Toyota responded

We appreciate the kind words and rating! Thank you for choosing Del Toyota. We look forward to seeing you again in the future! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 26, 2018

$1,035 oil change! I went in for an oil change. When I dropped off the car the valet mentioned it was a slow day. Then I was told at service it would be 45-60 minutes. A More

by Ilikeshinythings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know the guys name. Probably better I don't.
May 18, 2018 -

Del Toyota responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 25, 2018

Amazing Service Department From start to finish seamless everything went very well Brent is a top notch mechanic Jerry took care of things no hassle no pressure and the girls b More

by Prime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Nikki Dougherty, Al Demsky, Tyree "Majik" Allison, Nick Abbattista, Brittany Mcdaniel
Jul 13, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

April 24, 2018

Service Well Done The staff at this dealership is forthright and professional. The greeter that meets you in the service lane is super friendly and the service writers More

by Bob RAV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson, Abbie Hamid
Jul 12, 2018 -

Del Toyota responded

Thank you for this wonderful review! We look forward to your next visit. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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