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Del Toyota - Service Center

Thorndale, PA

4.3
1,552 Reviews

1,552 Reviews of Del Toyota - Service Center

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May 23, 2018

Service excellence I recently purchased a 17 tacoma from Al and a 10 rav4 from Martin in a pinch. Both were amazing and very quick and helpful. Returning for service a More

by BERGEN.MEREDITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bomberger , Al Demsky
Jul 12, 2018 -

Del Toyota responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 23, 2018

Great Service, always professional and timely I’ve bought 3 Cars from Del Toyota, their service department is the best. All work needed is explained to you and you decide whether to have it done a More

by llljay12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Tyree "Majik" Allison, Mike Naegele
Jul 12, 2018 -

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 22, 2018

Another satisfying service experience! Earlier this week I took my 2013 Highlander Hybrid to Del for it’s 75000 mile service, as I have done on 5000 mile intervals since purchasing it new i More

by clayburke58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Dyson. *****
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 22, 2018

Great Service Great service from Pat. Added a needed additional service when I arrived. It was done quickly. Friendly service. Several services scheduled. Will sche More

by LBRADLEY5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat from Service. Efficient woman that finalized my bill.
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 21, 2018

Quick, easy professional Great place to do business, would absolutely recommend others to Del Toyota. Sales representative was informative and well educated about the vehicles More

by KORILAMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyree "Majik" Allison, Mike Naegele
Jul 12, 2018 -

Del Toyota responded

Thank you so much for your feedback it means a lot! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with the staff. Please let us know if we can ever help you in the future. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 19, 2018

As always we were pleased with Del's service. I was pleasantly greeted as I arrived early yesterday in the bay. Jack helped me as I registered and Pat from service thoroughly explained the findin More

by PATNDAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack and Pat in Service Dept. Don't know name of man who got the car in the bay area., Don Romanek
Jul 12, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 19, 2018

Service Great place to buy a vehicle, get service and to just meet new people. When you come to Del Toyota you feel at home not just another dealership. More

by ERNESTLEWIS34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Lewis, Adam Dubrow, Don Romanek, Nick Abbattista, Mike Naegele
Jul 12, 2018 -

Del Toyota responded

Thank you for this fantastic review! I am happy your service went well. We really appreciate your business. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 18, 2018

Tire was flat!! Great service and great price! They work with you and are quick in their job!! I would recommend them to everyone and everyone!! Love my Toyota Camry! More

by ABOSCH7157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Abbattista
Jul 12, 2018 -

Del Toyota responded

Thank you for the great review, it means a lot to our dealership. We're happy to hear you love your Toyota Camry! Please come visit Del Toyota if you need anything else, be it service or sales! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 13, 2018

Excellent They always prompt, attentive, courteous, and communicate well. Jerry is excellent and professional. Comfortable waiting area. Easy to drop off. They More

by MARKPUT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Jul 12, 2018 -

Del Toyota responded

Thank you for the great review, it means a lot to our dealership. Please come visit Del Toyota if you need anything else, be it service or sales! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 13, 2018

Oil change and no oil I just had my car in on Saturday May 12 for my 35k oil change and inspection. Took the car home and parked it. Then I took the car out the next day an More

by TNICHOL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Naegele
May 18, 2018 -

Del Toyota responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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