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Del Toyota - Service Center

Thorndale, PA

4.3
1,569 Reviews

1,569 Reviews of Del Toyota - Service Center

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July 06, 2018

Stellar service!! Outstanding staff!! Del Toyota treats me like family, hands down. Their customer service is phenomenal, which is why I always return; and I live very far away. Case & Poi More

by BARB A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Beury, Eric in service, woman at check out counter (evening), Abbie Hamid
Jul 12, 2018 -

Del Toyota responded

Thank you for the great review, Barb. Please come visit us if you need anything else, be it service or sales! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 06, 2018

Jack is great. He is knowlwdgeable, respectfu and kind.and Jack is very professional and very trustworthy.hevhdlpful even when the deal at prefers new car sales I will return as this is my preferred dealor. More

by SAH50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack in service
Jul 12, 2018 -

Del Toyota responded

We appreciate the kind words. We look forward to seeing you again in the future! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 06, 2018

10,000 mile cheek up Great on time took truck right away and started service work and waited for the truck to be done about 2 hours that’s for a inspection and oil change More

by MROHBEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Mike Naegele
Jul 12, 2018 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 06, 2018

Courteous and friendly. Very helpful Because of the service.the sale the friendlyness of the people and assistance. I walked in without a car and walked out driving. Just want to say than More

by Driving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Connor Christman, Connor Beal
Jul 12, 2018 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 04, 2018

30,000 mile check up on 2016 Toyota Prius V We took our 2016 Toyota Prius V in for its 30,000 mile checkup and quality work was completed in a timely fashion. This has always been our experience More

by BSUPLEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 12, 2018 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 04, 2018

Efficient car service but service staff unfriendly The person who greeted me ar the service desk was not friendly. He had a stern look about him and I was put off by his demeanor and tone. He was terse More

by HART.KAREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know the names
Jul 12, 2018 -

Del Toyota responded

Karen, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 04, 2018

Air pump I took my vechile to service center after several lights came on. Was typical diagnostic to find I needed new air pump. Mat looked up some things for More

by ZACH-PENNINGTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat someone
Jul 12, 2018 -

Del Toyota responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 03, 2018

Perfect in every way I have purchased a few times at this place. I also have recommended to a handful of my friends and family. They are all loving it and wants to come ba More

by HETHANCHRISTIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny tran
Jul 12, 2018 -

Del Toyota responded

Thanks for the great rating! We're pleased that everything went well for you. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 30, 2018

Service Maintenance Jerry Dyson is very nice and he explained the things in layman terms. Recommended inspection as well to save my time and I asked him to add state insp More

by KSMURTHYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson
Jul 12, 2018 -

Del Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Jerry Dyson was able to provide an efficient and overall positive experience. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 30, 2018

Pat is great Pat was great! My husband and so were both waiting for our cars to be serviced and Pat made sure we were there no longer than necessary! More

by TEAMJARVEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Worked with Pat our service rep who does intake and outtake
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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