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Del Toyota - Service Center

Thorndale, PA

4.3
1,552 Reviews

1,552 Reviews of Del Toyota - Service Center

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June 20, 2018

camry check up good service but pricing was higher than shown when ask for ok the estimate was less than $ 150.00 when it came out at almost $ 225.00 More

by FRDARESTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Mike Naegele
Jul 12, 2018 -

Del Toyota responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 18, 2018

Del of Thorndale Service I find the service app that Toyota developed helps me keep track of service for my new RAV4. For some reason, The service techs at this location knew More

by BBRICKER98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Naegele
Jul 12, 2018 -

Del Toyota responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 18, 2018

From when I bought my car to the service. Top notch dealership. Great people. Great service. I would send anyone there. Ask for Magic. He is awesome. Best experience I have e ever had buying a More

by MGEREMES76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyree "Majik" Allison, Mike Naegele
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 14, 2018

Fast service so fast I hope they did all suppose to Friendly people and fast service . Polite greeting and waiting room doughnut and coffee nice treat. Vechicle parked nice waiting for you when service More

by ritmad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 12, 2018 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 13, 2018

Quick service The service center was understanding and helpful when I needed to squeeze in my appointment with a unexpected school pick up. I greatly appreciated th More

by Amfitzgibbons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat, Mike Naegele
Jul 12, 2018 -

Del Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 10, 2018

15K mile check up My concerns were listened to and addressed, 2 issues have required further review and the service manager was brought in to discuss and he is going to More

by janec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Employees gave me their name but I do not recall them
Jul 12, 2018 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 09, 2018

Inspection...emissions...oil change Good service and pricing...customer friendly took care of truck quickly...very happy with the service...called and got a quick appointment at time req More

by MARKJBLAIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 12, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

Jul 12, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 09, 2018

Good services Cashier, driver, front desk Mr. J. Dyson are all friendly, good service, Del Toyota always my first priority! Make me coming back for my need . More

by HONNI7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 12, 2018 -

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 06, 2018

Great as always! I’ve only ever experienced professional, quick, and friendly service from Del Toyota. They always make me feel like a priority, even when they are swa More

by baileyastevenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 12, 2018 -

Del Toyota responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 06, 2018

Expedient Service Greeted very politely. Service rep clarified the service objectives. Waiting area spacious and relaxing. Job completed within an hour. Rep fully expl More

by Gasguzzler63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 12, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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