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Del Toyota - Service Center

Thorndale, PA

4.3
1,569 Reviews

1,569 Reviews of Del Toyota - Service Center

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July 17, 2018

Very good Came-in for a tire repair and I was all ready to have to pay for a new tire (as this has happened at other places in the past when it probably could h More

by ds1154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Jul 18, 2018 -

Del Toyota responded

It was our pleasure! Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 16, 2018

Very good quick and easy As usual everything was done on time and without any issues . Price was as quoted and the service coordinator was great . Well done .nothing to be sai More

by QUILLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 16, 2018 -

Del Toyota responded

We appreciate your review and are glad to hear that you enjoyed the service you received from us. I will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 15, 2018

Flat tire repair I came in with a flat on the Tundra, no appointment, was out of there within 1 hr. That’s good service especially on a Saturday afternoon.🦅 More

by MMAXWELL827
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Cartagena
Jul 15, 2018 -

Del Toyota responded

Thank you. We know bringing your car in for service on a weekend is a hassle and we couldn't be happier that we made the process a bit easier for you. We look forward to working with you again if you ever have any automotive needs. Best regards, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 13, 2018

I’m a Raving Fan I had an unexpected low tire pressure gauge light the other morning. Also was due for 10K mike check. I called and was not surprised that they were al More

by KARBMOF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaaarrgghhh my bad I did not write names down
Jul 15, 2018 -

Del Toyota responded

Thank you for your feedback. I'm very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best regards, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 12, 2018

Excellent professional friendly accommodating I have a 2016 rav 4. Since the day I bought it I have continue to be satisfied to the greatest way. Every single person in every department every time More

by Caroline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Demsky, Mike Naegele
Jul 12, 2018 -

Del Toyota responded

Thank you for the great review, Caroline. Please come visit us if you need anything else, be it service or sales. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 12, 2018

Thorough Took my vehicle in for scheduled maintenance. From split wiper blade to transmission fluid change. All items of concern stated by maintenance agent we More

by BETSYHILLS237
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson
Jul 12, 2018 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 11, 2018

Misleading sale, shoddy service, no refund When we recently purchased our Highlander we opted for the convenience of the remote start feature; it was high-priced at $500, but we thought it was More

by MARJWORKMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Amr Rizk
Jul 12, 2018 -

Del Toyota responded

That is not the kind of experience we seek to provide, John. Thank you for bringing it to my attention! Please contact me at your earliest convenience so I can personally ensure you receive your reimbursement. We apologize for any miscommunication and look forward to hearing from you. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 10, 2018

Routine Maintenance Rountine state inspection and oil change Plus check on TPMS. Need to deliver car back to me in promised time stated. told me an hour to change tire More

by MOLNAR5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 12, 2018 -

Del Toyota responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 06, 2018

Service Quick and inexpensive. Arrival was fast and wait was brief. Jerry has been service contact for quite a long time. I will return with my other car so More

by SHEMONSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 06, 2018

Great service department From the time you are greeted in the indoor staging area until you are informed that your vehicle's service is complete, this department is on its gam More

by GALSTON10
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 12, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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