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Del Toyota - Service Center

Thorndale, PA

4.3
1,552 Reviews

1,552 Reviews of Del Toyota - Service Center

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July 10, 2018

Routine Maintenance Rountine state inspection and oil change Plus check on TPMS. Need to deliver car back to me in promised time stated. told me an hour to change tire More

by MOLNAR5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 12, 2018 -

Del Toyota responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 06, 2018

Courteous and friendly. Very helpful Because of the service.the sale the friendlyness of the people and assistance. I walked in without a car and walked out driving. Just want to say than More

by Driving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Connor Christman, Connor Beal
Jul 12, 2018 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 06, 2018

Service Quick and inexpensive. Arrival was fast and wait was brief. Jerry has been service contact for quite a long time. I will return with my other car so More

by SHEMONSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 06, 2018

Great service department From the time you are greeted in the indoor staging area until you are informed that your vehicle's service is complete, this department is on its gam More

by GALSTON10
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 12, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 06, 2018

Stellar service!! Outstanding staff!! Del Toyota treats me like family, hands down. Their customer service is phenomenal, which is why I always return; and I live very far away. Case & Poi More

by BARB A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Beury, Eric in service, woman at check out counter (evening), Abbie Hamid
Jul 12, 2018 -

Del Toyota responded

Thank you for the great review, Barb. Please come visit us if you need anything else, be it service or sales! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 06, 2018

Jack is great. He is knowlwdgeable, respectfu and kind.and Jack is very professional and very trustworthy.hevhdlpful even when the deal at prefers new car sales I will return as this is my preferred dealor. More

by SAH50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack in service
Jul 12, 2018 -

Del Toyota responded

We appreciate the kind words. We look forward to seeing you again in the future! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 06, 2018

10,000 mile cheek up Great on time took truck right away and started service work and waited for the truck to be done about 2 hours that’s for a inspection and oil change More

by MROHBEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Mike Naegele
Jul 12, 2018 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 04, 2018

30,000 mile check up on 2016 Toyota Prius V We took our 2016 Toyota Prius V in for its 30,000 mile checkup and quality work was completed in a timely fashion. This has always been our experience More

by BSUPLEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 12, 2018 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 04, 2018

Efficient car service but service staff unfriendly The person who greeted me ar the service desk was not friendly. He had a stern look about him and I was put off by his demeanor and tone. He was terse More

by HART.KAREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know the names
Jul 12, 2018 -

Del Toyota responded

Karen, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 04, 2018

Air pump I took my vechile to service center after several lights came on. Was typical diagnostic to find I needed new air pump. Mat looked up some things for More

by ZACH-PENNINGTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat someone
Jul 12, 2018 -

Del Toyota responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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