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1,553 Reviews of Del Toyota - Service Center
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August 09, 2018
Great I was first in line and they were on time opening the door and Matt was super to deal with. I needed last minute inspection and feel it was done and I was first in line and they were on time opening the door and Matt was super to deal with. I needed last minute inspection and feel it was done and checked out. Tundra looked clean when returned. More
by RICHGOSSHOMES
Verified CustomerEmployees Worked With
Matt was excellent, informative and move it right along
August 08, 2018
25,000 mile service Prompt friendly service with a smile makes getting car serviced a breeze! Work is always done efficiently and timely with shuttle service available w Prompt friendly service with a smile makes getting car serviced a breeze! Work is always done efficiently and timely with shuttle service available when necessary. More
by BECKY23
Employees Worked With
No names remembered except Jack, sorry.
August 08, 2018
BAD SERVICE The twit that helped me in service dept told me I HAD to buy four tires. I told him I was only going to buy one tire. He got pissed at me. What did The twit that helped me in service dept told me I HAD to buy four tires. I told him I was only going to buy one tire. He got pissed at me. What did I do? I felt like I was making a huge mistake for not buying all four tires. When he came back to say the one tire has been replaced, he then said that while the tire was being changed another tire stated to loose air. Really, air leaks out without any pressure on the tire? How stupid does he think I am. I was a long time customer at Del Toyota and will not return again. Christine Haase More
by badservice
Employees Worked With
Mike Naegele
August 06, 2018
Service fine upsell terrible. Not happy no one checked my history before trying to upsell something I did not need. Sadly both the tech and writer missed that I had an alignment do Not happy no one checked my history before trying to upsell something I did not need. Sadly both the tech and writer missed that I had an alignment done in January. These are things that imo give dealers bad names. Also reason to not recommend Del. More
by VENUTO4
Employees Worked With
Mike Naegele
August 05, 2018
Excellent Very professional and helpful. Monica Went above and beyond to make buying experience easy. Monica was great to work with to ensure we got the vehic Very professional and helpful. Monica Went above and beyond to make buying experience easy. Monica was great to work with to ensure we got the vehicle we wanted at a fantastic price! More
by G.R.POPP
Employees Worked With
Nikki Dougherty, Monica Donnelly
August 05, 2018
Bad Brakes I took my Tundra in for an oil change and break inspection because there was a vibration after 22k miles with my rotors. (A little unusual, right??!! I took my Tundra in for an oil change and break inspection because there was a vibration after 22k miles with my rotors. (A little unusual, right??!!). The service center cut the rotars and changed the oil. I picked up the car and as I was driving the car home there was a massive grounding sound coming from the brakes. Actually sounded like something might fall out! I returned the car to the dealer which was closed. Awaiting my Monday morning call. More
by BC
Employees Worked With
Mike Naegele
August 03, 2018
Great Service Support Mike my service advisor was great! He handled everything with my vehicle and demonstrated care for the customer. Great service experience, Love my T Mike my service advisor was great! He handled everything with my vehicle and demonstrated care for the customer. Great service experience, Love my Toyota Highlander! More
by DTHOMPSON12
Employees Worked With
Matt, Mike Naegele
August 03, 2018
Review No high pressure sales from the service dept. Understands needs to keep customers coming back for service. Work completed in a timely manner. Pat very No high pressure sales from the service dept. Understands needs to keep customers coming back for service. Work completed in a timely manner. Pat very friendly. More
by JIMPALMIERI
Employees Worked With
Pat
August 03, 2018
On Time Everyone was helpful and did a great job. There was a TV but no newspapers. That would have been perfect since I do not watch the Chew! Everyone was helpful and did a great job. There was a TV but no newspapers. That would have been perfect since I do not watch the Chew! More
by PATBOBDEV
Employees Worked With
Cashier
August 02, 2018
Horrible The service was horrible & outright unprofessional. The service man gave me attitude when I called to check for status after waiting for 4 hours & hea The service was horrible & outright unprofessional. The service man gave me attitude when I called to check for status after waiting for 4 hours & heading nothing. I’ve never waited this long any other time I dropped off my car, but no worries you won’t be seeing me again. More
by JKENN9521
Employees Worked With
Mike Naegele
