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Del Toyota - Service Center

Thorndale, PA

4.3
1,567 Reviews

1,567 Reviews of Del Toyota - Service Center

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September 26, 2018

Went in for an inspection and walked out with a new Tacoma Josh & Marty were easy to deal with, I wasn't even planning on getting a new truck but I just asked Josh a few questions and before I knew it he and M More

by grif1087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent, Angel Lewis
Sep 27, 2018 -

Del Toyota responded

Grif, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 20, 2018

Friday It's a hike for me to have my vehicle serviced at Del. However, the service sector works hard to ensure my visit is pleasant and efficient. Twice serv More

by Marcello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 23, 2018 -

Del Toyota responded

Thank you for the wonderful review and for traveling to Del Toyota from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 19, 2018

4runners inspection/maint Very quick and easy to schedule appointment. Hours work well for morning drop off and after work pick up. Assistant service manager matt always ther More

by TWOTHDOC2R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt bomberger, receptionist in the evening-pleasant
Sep 20, 2018 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 18, 2018

Fantastic Because the service is great. Was done in a timely manner, thank you!!!! Customer service was awesome and very helpful and curtious. I enjoy my servic More

by LAURABUTCHER40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Tran, Mike Naegele
Sep 19, 2018 -

Del Toyota responded

Thank you so much, Laura! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 17, 2018

20k checkup Only complaint is that I wasn’t called when car was finished. First complaint I’ve had in almost two years. Keep up the good work. More

by Rslokom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 19, 2018 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 11, 2018

20,000 mike service Friendly and efficient service. Service personnel are very professional and do a great job explaining what service was completed and recommending wha More

by LISAMHILLMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson
Sep 13, 2018 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 11, 2018

20K check and inspection Excellent and quick service. Love that I can schedule my appointment and the time of my appointment is met. Waiting area is also clean and welcoming. More

by AMEXTEX
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 13, 2018 -

Del Toyota responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 09, 2018

costly. long. incobvinient brought car for inspction. breaks and tires cosr twice as anywhere else. theh forgot to do the 120k sevice last time so they did it now changibg oil o More

by MKUTTEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
jack
Sep 09, 2018 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. We hope you will continue to choose us for your automotive needs. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 07, 2018

Timely, friendly Would like to see the service center wash the car after servicing . Otherwise service does a good job. Always able to make an appointment on short no More

by Roe123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2018 -

Del Toyota responded

Thank you for taking the time to provide this feedback, Roe. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 07, 2018

Very efficient quick. Friendly service. Everyone is helpful Very quick efficient service . Good quality work friendly helpful staff. Comfortable while waiting. Also a very knowledgeable staff. I’m always please More

by JMACYEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 09, 2018 -

Del Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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