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Del Toyota - Service Center

Thorndale, PA

4.3
1,569 Reviews

1,569 Reviews of Del Toyota - Service Center

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October 22, 2018

Service center I only had my car for a few days and wondered why my one tire keeping losing air. Scheduled for service, went in and with an hour found out I had a na More

by CCHRESTOTHOLOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I'm horrible with names
Oct 23, 2018 -

Del Toyota responded

CCHRESTOTHOLOS, we are so glad we could take care of all of your needs at Del Toyota. Thank you for giving this feedback; we will be sure to share it with the team! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 19, 2018

excellent service Always polite and great workmanship. I would recommend this dealership and their service. Would not take my highlander anywhere else. Answers all my q More

by Sharon49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry from service
Oct 22, 2018 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 18, 2018

Who knew I purchased my car from here 1 yr ago and came in for an oil change and an hour later walked out with a brand new RAV4 and reduced my interest rate to More

by NIKI.OXENDINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Monica Donnelly , Joe Barber
Oct 22, 2018 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 17, 2018

Service for 2008 Prius 2008 Prius Dell Toyota provided excellent service for Penelope my pretty blue Prius They replaced some throttle valve which was giving me a check More

by DIANERMOSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Oct 18, 2018 -

Del Toyota responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 17, 2018

Professionals don’t have to wait long By word of mouth Facebook internet connection I have never left Del Toyota upset they are quick in any question I have they don’t over burden you with More

by LADYMARSHALL53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Great , Abbie Hamid, Jared "The Champ" Bell
Oct 18, 2018 -

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 15, 2018

No surprises Everything went as plan including the discount of the bill. Included only a 1 hr wait before it was all done. Walked out ahead of schedule... More

by TONYA007HELWIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Oct 18, 2018 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 12, 2018

Poor service Car had to be taken back as cap not put back on oil tank thus oil all over my car and driveway. Service manager Dominick called about issue he has no More

by NELSONC1EA
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Naegele
Oct 15, 2018 -

Del Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 10, 2018

Excellent Customer Service Pat was very helpful writing the service order and arranging the shuttle. Driver was very polite. Mike Naegele was very helpful in explaining what's b More

by PAULGREWAL49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat In service Department., Mike Naegele
Oct 10, 2018 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 09, 2018

Great Facility - Timely Service When you arrive at the dealer, you get to pull inside to staging area which was very nice on this rainy day. Someone greeted me immediately and direct More

by FINNAM11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Oct 09, 2018 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 08, 2018

Quality and timely I always deal with Pat in service and she is excellent with providing quality customer service and ensuring that the customer receives timely service More

by Africa102
Customer Service
Recommend Dealer
Yes
Employees Worked With
Pat
Oct 09, 2018 -

Del Toyota responded

Thank you for the positive review, Africa and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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