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Del Toyota - Service Center

Thorndale, PA

4.3
1,552 Reviews

1,552 Reviews of Del Toyota - Service Center

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October 10, 2018

Excellent Customer Service Pat was very helpful writing the service order and arranging the shuttle. Driver was very polite. Mike Naegele was very helpful in explaining what's b More

by PAULGREWAL49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat In service Department., Mike Naegele
Oct 10, 2018 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 09, 2018

Great Facility - Timely Service When you arrive at the dealer, you get to pull inside to staging area which was very nice on this rainy day. Someone greeted me immediately and direct More

by FINNAM11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Oct 09, 2018 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 08, 2018

Quality and timely I always deal with Pat in service and she is excellent with providing quality customer service and ensuring that the customer receives timely service More

by Africa102
Customer Service
Recommend Dealer
Yes
Employees Worked With
Pat
Oct 09, 2018 -

Del Toyota responded

Thank you for the positive review, Africa and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 04, 2018

Effective and efficient Condition of the car is always great after receiving service although this is not always the case if I go to the other dealership to maintain my other More

by N/A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald 0316
September 28, 2018

Awesome as usual I have been using Del Toyota Service fore many year and certainly will continue. Always gets me in when I need to and always do a great job. Pleasant More

by Carfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2018

Went in for an inspection and walked out with a new Tacoma Josh & Marty were easy to deal with, I wasn't even planning on getting a new truck but I just asked Josh a few questions and before I knew it he and M More

by grif1087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent, Angel Lewis
Sep 27, 2018 -

Del Toyota responded

Grif, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 20, 2018

Friday It's a hike for me to have my vehicle serviced at Del. However, the service sector works hard to ensure my visit is pleasant and efficient. Twice serv More

by Marcello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 23, 2018 -

Del Toyota responded

Thank you for the wonderful review and for traveling to Del Toyota from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 19, 2018

4runners inspection/maint Very quick and easy to schedule appointment. Hours work well for morning drop off and after work pick up. Assistant service manager matt always ther More

by TWOTHDOC2R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt bomberger, receptionist in the evening-pleasant
Sep 20, 2018 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 18, 2018

Fantastic Because the service is great. Was done in a timely manner, thank you!!!! Customer service was awesome and very helpful and curtious. I enjoy my servic More

by LAURABUTCHER40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Tran, Mike Naegele
Sep 19, 2018 -

Del Toyota responded

Thank you so much, Laura! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 17, 2018

20k checkup Only complaint is that I wasn’t called when car was finished. First complaint I’ve had in almost two years. Keep up the good work. More

by Rslokom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 19, 2018 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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