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Del Toyota - Service Center

Thorndale, PA

4.3
1,552 Reviews

1,552 Reviews of Del Toyota - Service Center

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November 13, 2018

Tires Good deal on 4 tires. Very smooth ride after installation and alignment. Manager was very courteous and clear about the work needed. I was given th More

by STEVEOLMSTEAD
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Nov 13, 2018 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 13, 2018

The guy who waited on me was the best. 10/10 Your service desk helper was great. He informed me of the future option for service. He was friendly well informed kind and seamed to care More

by TREEBASICS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The one who I signed in with when I arrived
Nov 13, 2018 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 11, 2018

excellent service Jerry and the technician listened when I explained the problem, went out on the road so I could show the problem. I was satisfied with the outcome and More

by ANDY59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson
Nov 12, 2018 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 07, 2018

Repair valve timing solenoid Easy to make an appointment. Drop off very easy, check in quick, free ride back home and excellent service. Kept informed throughout the analysis an More

by Stanley J Zoltek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
Nov 07, 2018 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 06, 2018

Prompt and excellent service. The service required was explained to me and done within a timely manner. Suggestions for future work was given to me as well as costs. More

by MARY James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Nov 07, 2018 -

Del Toyota responded

Hi Mary, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Del Toyota. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 06, 2018

Great service appointment I’m glad you offer Convenient evening hours. Your Nice and friendly staff are always there to answer and address any questions I might have. More

by DROB363
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared "The Champ" Bell, Mike Naegele
Nov 07, 2018 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 06, 2018

apparently my time isn’t valuable to Dell I sent my Tundra in for a bumper bracket recall. The tow package plug was just set in the bumper. Maybe they can get it right the second time. When More

by Rasav99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Naegele
Nov 07, 2018 -

Del Toyota responded

I’m sorry to hear about your recent visit at our dealership. Our customers are our top priority, and we do apologize that your vehicle's service needs were not met. Please contact me at your earliest convenience. I’d like to further understand what happened and address these concerns. I look forward to hearing from you. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 04, 2018

Very professional and very comfortable Everybody was very professional and the waiting room was very comfortable. I also was in and out very quickly. All the staff was knowledgeable and co More

by SHILOHSHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Nov 05, 2018 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 02, 2018

Please experience and nice waiting area My experience with Del Toyota Service has been very good so far. I just ended my 2 year new car covered maintenance warranty so I hope to continue to More

by ToyotaDan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
Nov 05, 2018 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 29, 2018

Always a good experience. Del Toyota helps to keep my vehicle in great shape, extending the life of my car. The service is good and the wait for service is not unusually long. More

by REVCHELE53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Dyson
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