Del Toyota - Service Center

Honest and Thorough Both of our cars were purchased at Del Toyota. My wife's car is almost 16 years old and all the maintenance has been done at Del Toyota. The car sti Both of our cars were purchased at Del Toyota. My wife's car is almost 16 years old and all the maintenance has been done at Del Toyota. The car still runs beautifully. My car is 7 years old and all the maintenance has been done at Del Toyota. I have never spent more than $200 on a none maintenance issue. I would not consider going anywhere else for service on my cars! More

Did not cover ding repair as advertised When I purchased the extended wear package for $1000 it was supposed to cover minor dings , tires, and window repair I went in for my 40000 mile ser When I purchased the extended wear package for $1000 it was supposed to cover minor dings , tires, and window repair I went in for my 40000 mile service showed them the ding they told me to make an appointment , which I did brought the car back and they said the ding was too big Why didn’t they say that before I made the appointment to bring it back. Wasted trip I have bought 3 cars from this dealership so far Looking to buy a 2019 RAV 4 More

Fast service Same day appointment and service for a headlight replacement. Called and got an appointment for 1 hour later to replace headlight. Very accommodating Same day appointment and service for a headlight replacement. Called and got an appointment for 1 hour later to replace headlight. Very accommodating and friendly. More

Great service I have been using this service center for years. Always have my best interest in mind. Both with my car and my pocket!! Always every helpful!! I have been using this service center for years. Always have my best interest in mind. Both with my car and my pocket!! Always every helpful!! More

Pressure cooker I never experienced this before at this dealership in the many years that I have been going here...... everyone waiting for service this day were bein I never experienced this before at this dealership in the many years that I have been going here...... everyone waiting for service this day were being told they needed something extra done to their vehicle. And in the course of an hour, 2 all sales meetings were called. Something seemed to definitely be up and it was not that the customers best interest was being looked after! Iit appeared as though sales were down and possibly corporate was putting a lot of pressure to up sell. I did talk to my sales person about something while I was there, Steve Heinz, and he kept my best interest in mind and gave me good advice! Overall, that was not the general appearance that was going on throughout the dealership. Also one week after getting my 20,000 mile service I received a new email saying I was due for my 30,000!!! The emails leading up to my 20,000 were out if control also, almost with a threatening tone. And when I followed the link to schedule online service, I got a text back from Erin saying that I had reached a sales line and would need to call the service number. That did not seem like good customer service at all!!! Why not go over to service and show them, preferably Jerry, the text and let him call me back? Why send an email for service with a link to sales not service???? This needs to be perfected before sending out to customers. I actually unsubscribed from getting emails after that as I felt extremely pressured and that the system was somehow compromised. I can figure out when I need service without emails that have a negative tone as if I'm neglecting the care of my car. Not happy with the whole tone of this! More

First time service Purchased car at this dealer. 5K service. No issues. Good communication. Did basic service and a recall. Pleased with result. No complaints. Would go Purchased car at this dealer. 5K service. No issues. Good communication. Did basic service and a recall. Pleased with result. No complaints. Would go back. More

iM 20K service Longer wait than usual. Busy Monday - and got an appointment same day! They diagnosed my tires as unbalanced from pot hole. Cost $169 to adjust. Diagn Longer wait than usual. Busy Monday - and got an appointment same day! They diagnosed my tires as unbalanced from pot hole. Cost $169 to adjust. Diagnostics are good. Cost seems high. Orherwise, my car is on warranty for routine maintenance. More

Easy way to buy a new car I brought my old car in for it's 100,000 mile check up. I mentioned to service I was thinking of buying a new car. She introduced me to sales person w I brought my old car in for it's 100,000 mile check up. I mentioned to service I was thinking of buying a new car. She introduced me to sales person who discussed what I needed in a car and found me a model I love. More

Warranty work Had a noise that was driving me nuts. They couldn’t find the exact source but did a few things and it went away. Frustrating but so far successful. Had a noise that was driving me nuts. They couldn’t find the exact source but did a few things and it went away. Frustrating but so far successful. More