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Del Toyota - Service Center

Thorndale, PA

4.3
1,553 Reviews

1,553 Reviews of Del Toyota - Service Center

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January 15, 2019

My experience was very good Everything was fine,I don’t know what to say.ir was all good..I’m thinking to buy a used suv but later down the road More

by DOLPHIN121693
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amr Rizk
Jan 17, 2019 -

Del Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! Feel free to call or stop by if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Oil change resulting in other urgent repairs. Pat in the service department explained to me in detail, two weeks ago, what needed to be repaired and the repair work was completed that same day. More

by Sandyrave4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat in the Service Department
Jan 17, 2019 -

Del Toyota responded

Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Pat and the team were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Inspection Everyone was very pleasant and helpful. Martin F referred me to the service department for i spection to be registered in PA. He was extremely knowled More

by Dridge4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Jan 17, 2019 -

Del Toyota responded

Thank you for the feedback! We are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Always very positive I have purchased my last 2 vehicles through Don. He has been honest and helpful, always making sure my questions have been answered. When I am in ther More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Romanek, Mike Naegele
Jan 17, 2019 -

Del Toyota responded

Thank you for the great feedback! Don is a great asset and we're thankful to have him on our team. We appreciate your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Great service Always friendy and quick service. Happy to arrange a loaner vehicle so I can get to work. That is extremely important to who I choose for service. More

by Limiting social media
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt at the gounter and Mark Brogan, the best mechanic and have requested him for probably 10 years. , Abbie Hamid
Jan 17, 2019 -

Del Toyota responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the service you received from us. If there is anything more that we can do please come back and see us again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Friendly, knowledgeable and helpful We’ve had our car for a little over a year and have never had a less than pleasant experience at Del Toyota. From the sales team, to the financial tea More

by Bgalls79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Jan 17, 2019 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Excellent work done in timely manor and really good people to interface with.Mathew was very helpful and made the experience more then pleasant for me. More

by Grabosky d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew
Jan 17, 2019 -

Del Toyota responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Del Toyota. If you have any further needs, do not hesitate to stop by for a visit. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Did I Really Need Tires? They told me I needed new tires, although I thought they looked OK. I said OK, but regretted it after I heard them suggest new tires to several other More

by Joe Boyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who
January 15, 2019

Best dealership & service department ever!!! I love the ease of getting a service appointment. The waiting area is cosy & makes the wait very comfortable. I always feel like a valued customer a More

by Marcie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abbie Hamid, Mike Naegele
Jan 17, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Restful wait for service Took my truck in for routine maintenance. The waiting area is great! I was able to work on a project while there. Yes very satisfied. More

by Krex54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Christman
Jan 17, 2019 -

Del Toyota responded

Thank you for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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