1,553 Reviews of Del Toyota - Service Center
Did All They Could to Please a Customer From making the reservation to driving it to me at the front when it was complete ... smooth as silk! What else is there to say? From making the reservation to driving it to me at the front when it was complete ... smooth as silk! What else is there to say? More
awesome service - Tundra The Tundra looked great when Joe brought it out to us and he took his time and went over everything with our Tundra and made sure we understood it. The Tundra looked great when Joe brought it out to us and he took his time and went over everything with our Tundra and made sure we understood it. More
Recall Del did a good job taking care of the air bag recall. They alerted me to another upcoming recall and said they would inform me when the fix is ready. Del did a good job taking care of the air bag recall. They alerted me to another upcoming recall and said they would inform me when the fix is ready. More
I have had our Toyota’s serviced hear for years - great wor. Del service center is professional, pleasant and thorough. Pat Solomon always goes the extra mile for her customers- she is excellent! Have recommende Del service center is professional, pleasant and thorough. Pat Solomon always goes the extra mile for her customers- she is excellent! Have recommended Del to others. More
Waste of time. Would rather go else where. Waste of time. Took my car their for new tires and an alignment and they mount one of the tires the wrong way out. Also didnt print alignment sheet ou Waste of time. Took my car their for new tires and an alignment and they mount one of the tires the wrong way out. Also didnt print alignment sheet out so no idea if it even was aligned properly. Service writters that i delt with where very rude rude and inconsiderate of the tech mistakes. The whole ordeal felt very unprofessional. Took 2 seporate attempts on 2 seporate days to get things corrected and one problem would lead to the next. Tech busted my cam tabs on my lower control arms and never decided to inform me till i had called the next day about the issue. Took alot of time out of my day to have these issues corrected. Wont be coming back. Il spend my money else where. Next car wont be a toyota simply because of the incompitance shown by your dealership. Thanks for the experience. More
Del Toyota revire I had scheduled my car to be serviced at 9 am. Rather than wait I dropped the car off the night before. When I dropped the car off the service perso I had scheduled my car to be serviced at 9 am. Rather than wait I dropped the car off the night before. When I dropped the car off the service person asked if there was a time that I wanted to pick up the car. I stated by 3 pm. At 3 pm I received a call stating that upon inspection my car needed brakes. I agreed to the additional service and they then told me my car wouldn’t be done until 5. If I had a 9 am appointment why did they wait until the time I had asked to pick up the vehicle to discover I needed additional work? This should have been done with the 9 am appt. I also asked for my spare key to get a new battery because the car would not start with it. A new battery was installed but then I was told that the spare key must have become deprogrammed from the car and it would cost $110 to reprogram it? Since the key has been on a hook and not used I don’t understand how it became deprogrammed and why I have to pay to correct this. More
Neather drive farther distance than go there Never dealt with so many rude people in my life. Picking my car up lady behind the desk have a nasty remark about not having to pay for my 10,000 mile Never dealt with so many rude people in my life. Picking my car up lady behind the desk have a nasty remark about not having to pay for my 10,000 mile maintenance. I bought a brand new vehicle so yes. The people I talked to on the phone were disrespectful and obviously weren’t listening to what I was saying. First time dropping off didn’t know where to drop off so I called explain where I dropped the car off explained it wasn’t there then got a phone call saying it was at the drop off spot where I did not know about it and I explained earlier to two other people where I dropped my car off. After 3 phone calls and speaking to probably three different people they found my car... where I told them it was. I was polite but after the third call I had enough. Then my husband picks the car up and has to deal with the lady behind the desk being disrespectful. NEVER AGAIN. I would not recommend the service department to anyone and I am happy to say I am never taking any of my vehicles there again. More
A dealership that feels like family I’ve been with this dealership for 14 years and have had nothing but positive experiences. They have never tried to up sell service, but have always g I’ve been with this dealership for 14 years and have had nothing but positive experiences. They have never tried to up sell service, but have always gone out of their way to provide excellent service at a fair price. Service managers are very knowledgeable, informative and friendly. I had always felt that mom and pop shops were the way to go for auto service but, after my positive experiences with Del, I have no reason or plans to go elsewhere. More
Consistently Good Service from Del Del Toyota keeps our family’s three Toyota’s in tip-top condition and alerts us for times to schedule service visits—and gives us helpful discounts on Del Toyota keeps our family’s three Toyota’s in tip-top condition and alerts us for times to schedule service visits—and gives us helpful discounts on the service. More
No hassle service Super efficient Service Dept. Schedule an appointment,drop the car off, they almost have the servicing done before you can get back home. Pickup is ea Super efficient Service Dept. Schedule an appointment,drop the car off, they almost have the servicing done before you can get back home. Pickup is easy and off you go. Haven’t had a cause to complain yet. More